Dividend - Senior Project Manager

Fifth Third Bank • Maumee, OH

240d • $94,500 - $203,200

About The Position

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. About Dividend: Founded in 2013 in San Francisco, Dividend is a leading fintech point-of-sale lender for residential solar and home improvement financing. We created an easy straightforward process that enhances installer's ability to close deals fast, and help borrowers finance their projects seamlessly. In May 2022, Dividend Finance became a division of Fifth Third Bank. We understand you're investing your time, energy and experience into our company, so it's important to us that we also invest in you. We aim to be the best part of your career journey through career development, a competitive benefits package, a flexible work schedule, a generous time away policy, and a company culture that fosters authentic work relationships, bold ideas, and empowered customers.

Requirements

• Bachelors' degree in Business, Information Systems, or comparable work experience.
• 5-10 years relevant work experience.
• Knowledge of multiple project management methodologies.
• Strong analytical and technical skills specializing in process and infrastructure improvement.
• Working knowledge of assigned division, business line, and/or functional area.
• Expert with basic MS Office suite.
• Knowledge of MS Access and similar data mining/analysis tools preferred.
• Proven ability to manage multiple tasks, prioritize work, and execute to target dates.
• Strong knowledge in several application and processing systems.
• Strong interpersonal, written, and oral communication skills.
• Six Sigma, PMP, and CPA experience a plus.

Responsibilities

• Identifies, manages, and drives key process and infrastructure improvements.
• Represents the business line in key initiatives with Finance, Operations, Information Technology, Human Resources, and other project partners.
• Ensures that proper business case is provided for all projects.
• Drives or participates in the design of project scope, project plan, work assignments, target dates and other aspects of project.
• Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
• Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.
• Develop skills of team, primarily focused on core project management concepts, process improvement tools, and overall business knowledge.
• Serve as Manager of project implementation team ensuring successful and timely implementation of key process and infrastructure improvement affecting all lines of business and enabling functional areas.
• Provide leadership in working with users in defining project, resource and system requirements.
• Ensure that all required functional areas are appropriately represented on the project team.
• Define own role in each assigned initiative in relation to the rest of the project team.
• Ensure that resources assigned to the project have all the tools and information needed to perform their project tasks.
• Actively work to manage scope throughout the entire project lifecycle.
• Determine if/how changes in project requirements and/or standards impact projects.
• Function as the primary liaison between the business line, operations, technical areas, and enabling functional areas throughout the project cycle.
• Define project definition, scope and related procedures to ensure successful implementation.
• Develop detailed project plans, work assignments, target dates and other aspects of assigned projects.
• Evaluate multiple project interdependencies.
• Review estimates performed by others to ensure that they are realistic, complete and clearly represented.
• Develop metrics to drive successful implementation and on-going success of initiative ideas.
• Monitor issues within projects and assists in resolving project conflicts.
• Facilitate project team meetings and manage agendas and meeting recaps to ensure all project tasks and goals are being accomplished as expected.
• Analyze research on operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency.
• Develop strategic partnerships with relevant business partners to develop a solid knowledge base of products, processes and related revenue streams.
• Develop and maintain strong working relationships with key personnel in each functional area.
• Partner with business team members in the research and resolution of system and process problems.
• Identify and recommend vendors and assist with all activities as it relates to managing and leveraging the partnership with the vendor throughout the life cycle of the project and beyond.
• Provide training and development of employees on new processes arising from project.
• Develop communications plans to include marketing brochures, notification campaign and documentation materials for all internal & external customers regarding process changes.

Benefits

• Supportive career development and comprehensive health and financial wellness programs.
• An environment where we win together by celebrating achievements and working collaboratively.
• An opportunity to make a difference in a positive and lasting way.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree