Diversion Program Manager/Substance Use Disorder Counselor
About The Position
Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society. Family Guidance Centers, Inc seeks to support the behavioral health of individuals, families, and communities through our commitment to innovation, accountability, and compassionate care to facilitate positive, lasting change. The Counselor plays a vital role in the Narcotics Arrest Diversion Program (NADP) - a citywide initiative that offers individuals arrested for possession of small amounts of illicit substances a second chance through treatment instead of prosecution. In this position, the counselor will provide direct clinical services, including assessments, case coordination, and discharge planning, to help clients access the care and support they need to recover. Working on-site in partnership with the Chicago Police Department (CPD), Chicago Department of Public Health (CDPH), and community partners, the position will help connect clients to harm reduction and treatment services, coordinate warm hand-offs, and promote ongoing engagement in recovery. This grant-funded role is an opportunity to make a tangible impact on public safety and community health by reducing recidivism and preventing opioid-related overdoses across Chicago.
Requirements
- Bachelor's in Psychology, Social Work, or counseling degree is required.
- IAODAPCA Certified Alcohol and Other Drugs Counselor (CADC) required.
- Current driver's license and vehicle insurance.
Nice To Haves
- Master's degree preferred, not required.
- Some working knowledge of ASAM clinical guidelines, DHS/SUPR contractual language and deliverable expectations, JCAHO/CARF guidelines, DEA, and CSAT rules, regulations and guidelines is preferred.
- State of Illinois Licensed Clinical Professional Counselor, Licensed Professional Counselor, Licensed Social Worker or Licensed Clinical Social Worker preferred, not required.
Responsibilities
- Responsible for building and maintaining strong relationships with key stakeholders, with a particular focus on collaboration and engagement with the Chicago Police Department (CPD).
- Serve as the primary liaison between the organization and CPD to facilitate collaboration and mutual understanding.
- Identify opportunities for daily operational process improvement through continuous assessment of procedures, communication channels, and program workflows.
- Approves all schedules ensuring adequate and continuous coverage for all programming at site.
- Conduct patient biopsychosocial assessments using standard practice put in place.
- Assess substance use severity.
- Provide case management, discharge planning, and aftercare coordination.
- Develop and direct prospective referrals to FGC and other treatment providers, as appropriate and in accordance with clients' needs and wishes.
- Communicate with and counsel family members (with appropriate patient consent) to support treatment goals.
- Maintain a minimum of 50% of time in direct, face-to-face counseling contact.
- Drafts employee probationary and annual performance reviews, discusses these prepared documents with the Administrator to review & make the necessary revisions, and deliver the review with each employee he/she directly supervises in a timely manner.
- In conjunction with FGC's Human Resources Department, makes employment (hiring, promotion, termination, re-assignments) recommendations
- Onboards and trains new staff, ensuring a comprehensive understanding of role responsibilities, workflows, and organizational policies.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
