Dive Shop Assistant Manager (Full Time)

Holiday Diver Inc•Sky Lake, FL

25d

About The Position

Divers Direct is seeking an energetic, passionate, customer-focused individual to join our team. Life's too short to work at a job you don't love! If you have a passion for the ocean, watersports and adventure, this could be the opportunity you've been waiting for. Divers Direct offers a fun work environment and generous benefits package, including: bonus opportunities, sales contests, employee discounts, medical/dental/vision/life insurance, paid time off, holiday pay, and a 401k plan with a company match. What are you waiting for? Apply online today! Summary: The Assistant Manager is responsible for assisting the General Manager in the completion of all duties related to the overall operation of the store, including sales generation and tracking, outstanding guest satisfaction, employee management and development, merchandising and inventory control.

Requirements

Must be at least 18 years of age
High school diploma or GED required; college degree preferred
Three (3) years retail sales or related experience
Certified Scuba Diver or Dive Instructor highly desirable. If not currently certified, must complete at least the academic requirements of a scuba course within the first 90 days of employment
Experience or strong interest in paddling, kayaking, freediving and other water sports highly desirable for product & activity knowledge
A combination of education, certifications, and work experience may be qualifying
Excellent verbal and written communication skills
Must possess strong visual and conceptual merchandising skills
Excellent interpersonal skills
Must be willing and able to work in a collaborative setting with a diverse group of internal and external customers and vendors
Overall understanding of personal computer operation
Must be available to travel to and assist at other stores as needed
Must be able to work a flexible schedule as dictated by retail needs
Position requires employee to work on his/her feet 100% of the time
Ability to bend and squat
Ability to lift/carry 40+ pounds on a regular basis
Ability to climb ladders
Ability to access all areas of the store
Ability to read, write, count, and do basic arithmetic

Nice To Haves

Certified Scuba Diver or Dive Instructor highly desirable.
Experience or strong interest in paddling, kayaking, freediving and other water sports highly desirable for product & activity knowledge

Responsibilities

Have knowledge of and be able to complete and supervise all duties of a Sales Associate
Manage and meet sales goals for self and associates
Ensure customer service standards are met; resolve complex issues
Recruit, train, develop and communicate with all staff as well as assess performance on a regular basis
Track employee performance and provide coaching as necessary
Track customer satisfaction and implement remedies when needed
Assist with merchandising functions
Assist with inventory control, including verification of all shipments
Complete some administrative duties
Ensure security and maintenance of store
Fill cylinders and conduct inspections following company sponsored training
Provide compressor maintenance following company sponsored training
Be familiar with and complete all manager duties in his/her absence
Adhere to all company policies, procedures and practices
Other tasks as assigned by the General Manager or designee