District Technical Manager, Central Midwest
About The Position
This role reports to the Hospital Patient Monitoring District Services Director providing people-management, leadership, strategic guidance and direction of technical team members. Your role: Responsible for the delivery of implementation, adoption, optimization and professional services function within the region. Directs teams to ensure project scope is defined according to quote, customer expectations, needs all while ensuring the solution and/or services promised can be delivered, serviced, and remains profitable. Directs teams to ensure customer projects and programs are delivered according to the contract obligations and project commitments, such as agreed timing, project cost and margin; but also ensure teams provide up-to-date transparency to the status of the project, including delivery dates with risks and opportunities identified and project costs. Works with the District Services Director, the District Clinical Manager and Project Managers to ensure all standard & quality processes are followed and executed in the system of record (success plans, quarterly reviews, KPI setting, milestones, documentation, time writing, resource management, etc.) Travel up to 75% by car, air, or train to customer sites (hospital/medical environment), Philips offices, or other locations for meetings, training, and other business needs. Frequent overnight stays are required.
Requirements
- 5+ years of direct leadership experience in healthcare services or equipment sales with a bachelor's degree or 9+ years without a bachelor's degree.
- 3+ years’ experience managing a profit/loss business ideally in the technical space with a bachelor's degree or 7+ years without a bachelor's degree.
- At least a high school diploma.
- Ability to develop and implement strategic initiatives to generate growth in revenue; ability to create competitive strategies and plans.
- Proven ability to manage field personnel performance.
- US work authorization is a precondition of employment.
- For this position, you must reside in or within commuting distance to the district (Iowa, Minnesota or Missouri).
Nice To Haves
- Bachelor’s degree or master’s preferred, in Health Science, Business or Engineering.
Responsibilities
- Delivery of implementation, adoption, optimization and professional services function within the region.
- Directs teams to ensure project scope is defined according to quote, customer expectations, needs all while ensuring the solution and/or services promised can be delivered, serviced, and remains profitable.
- Directs teams to ensure customer projects and programs are delivered according to the contract obligations and project commitments, such as agreed timing, project cost and margin; but also ensure teams provide up-to-date transparency to the status of the project, including delivery dates with risks and opportunities identified and project costs.
- Works with the District Services Director, the District Clinical Manager and Project Managers to ensure all standard & quality processes are followed and executed in the system of record (success plans, quarterly reviews, KPI setting, milestones, documentation, time writing, resource management, etc.)
- Travel up to 75% by car, air, or train to customer sites (hospital/medical environment), Philips offices, or other locations for meetings, training, and other business needs.
Benefits
- comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
