District Support Assistant Studio Manager

Shutterfly • Florence, KY

104d • $17

About The Position

The District Support Assistant Studio Manager assists the District Sales Manager with the operation of portrait studios in a host environment by working in studios to ensure coverage or acting in a Temp. Studio Manager/Dual Studio Manager capacity. This role follows established operational processes (e.g., training, selling, photographing), helps the studio achieve results and grow, provides remarkable customer service throughout the photographic, sales and portrait delivery experience, as well as assists with Team Member skill development. Following Camera Room Expectations and Posing Guidelines, they capture portraits to maximize the sales average and exceed the customer's expectations. Assistant Studio Managers also demonstrate concern for the safety of our customers (infants, children and adults) by following established safety procedures and practices.

Requirements

• High school diploma or GED; post-secondary education preferred.
• 1-2 years sales, retail, service-related experience.
• Photography skills that meet or exceed Studios' Photography expectations.
• Strong photography skills.
• Demonstrated sales skills.
• Proven ability to deliver training effectively.
• Ability to work a varied schedule including days, nights, holidays and weekends.
• Customer service and sales skills.
• Ability to work without direct supervision.
• Strong verbal and written communication skills.
• Strong interpersonal and collaboration skills.
• Ability to quickly develop a good rapport with children and adults.
• Intermediate computer skills (e.g., navigation, data entry).
• Detail oriented in the execution and follow-up of work.
• Strong math skills.
• Strong analytical and critical thinking skills.
• Ability to manage multiple priorities and prioritize work.
• Ability to effectively manage and lead change.
• Takes initiative.
• Ability to speak and write Spanish fluently in some markets may be preferred.
• Minimum 18 years of age.

Responsibilities

• Performs the duties and responsibilities of the Team Member role.
• Meets customer needs by photographing and selling images that create and share each customer's unique story.
• Takes portraits efficiently, within company standards, that meet the customer's needs and the company's quality and variety expectations.
• Follows the Sales Process accurately and consistently to meet or exceed Sales Average expectations.
• Drives additional portrait sittings by approaching potential customers and scheduling appointments.
• Executes sales transaction procedures properly using point of sale system/cash register.
• Promotes business by building rapport to increase customer retention and referrals.
• Provides professional customer service by greeting customers and directing traffic flow.
• Partners with the Studio Manager to execute new hire training.
• Fulfills the duties associated with temporary assignments in a manner that meets or exceeds expectations.
• Completes assigned administrative functions accurately by established deadlines.
• Demonstrates concern for the safety of all customers and employees by ensuring a clean and safe environment.
• Maintains photographic equipment and props.
• Safeguards all customer, employee and company proprietary and personal information.

Benefits

• Hourly Pay Rate: $17.50

What This Job Offers

• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED