District Personal Training Manager

Crunch•Las Vegas, NV

68d

About The Position

The District Personal Training Manager (RPTM) is the manager and leader of the Personal Training Departments in selected locations. Your responsibilities include leading the Personal Training team and partnering with the gym General Manager, Regional Group Fitness Director and Regional Director of Operations to drive growth for the personal training department and increase overall revenue of the business. The District Personal Training Manager is responsible for ensuring an excellent training experience for all members while growing the personal training business at designated locations.

Requirements

A related University degree (in Exercise Science, Exercise Physiology or Kinesiology) or equivalent experience strongly preferred
Current, nationally recognized personal training certification required
5 years related sales experience
5 years' experience in the fitness industry
3 years of leadership and people management experience including proven success in leading, coaching and motivating teams and individuals to achieve goals and objectives
Demonstrated ability to motivate and influence all levels of the organization
Current CPR & First Aid are required and must be maintained through employment
Ability to create and sustain a culture of service focused on hospitality, caring, welcoming and fun
A passion for fitness. Demonstrated knowledge of fitness equipment and wellness strategies
Strong communication (oral and written), interpersonal and relationship-building skills
Strong MS Office software skills with an ability to adapt learning to incorporate new technologies
This position will operate out of a designated "home club"
Ability to travel extensively (travel over 50%) to multiple Crunch locations in the Fit Fusion network.

Responsibilities

Oversee and supervise all Personal Training Manager's within your district. (Maximum of 5 clubs)
Hire, train, and develop Personal Training Manager's for all locations.
Achieve and exceed the Company KPI's (Key Performance Indicators).
Maintain Enhance to track and evaluate client sessions (session package status, expiration of packages and renewals and coordinate lead flow management).
Ensure that programs and operational protocols in place to ensure the achievement of client satisfaction
Lead and educate the team and provide leadership to reinforce the contributions in which Personal Training delivers to provide greater client engagement and retention.
Ensure that each club follows company policies and values as well as health and safety procedures.
Maintain a safe, productive and inviting exercise environment for employees, members and guests
Audit day to day functions of the personal training staff.
Continuously monitor the PT business and financial results and develop meaningful action plans to improve performance of the business.
Model team expectations by interacting and observing team members, checking the details of member experiences, making recommendations, and proactively solving problems.
Ensure that the Team has current and up-to-date Personal Training certifications.
Assist in the implementation and promotion efforts as they pertain to upcoming club events.
Other Job duties as assigned.
Directly responsible for the department's financial performance through your personal production, as well as the performance of your Managers and trainers
Directly responsible for achieving your personal and departmental monthly revenue goals
Conduct monthly trainings with your regions trainers to ensure Fit Fusion standard is being upheld.
Conduct weekly meetings to oversee systems and procedures passed down by Executive team.
Partner directly with the GM to ensure that the membership team is booking CrunchONE Kickoffs effectively and that all MSRs are building value in the service at a high level
Ensure that there is consistent inspection, coaching and accountability of all trainers performing Kickoffs to ensure conversion success
Ensure that PT Labor expenses never exceed budget (without prior written approval from the VP of PT) by managing schedules and ensuring a high ROI on trainer non-session activities
Responsible for the ongoing recruitment, hiring and onboarding of Personal Trainer Managers and PT team if needed to ensure that staffing levels are conducive to the growth of the department
Responsible for completing all onboarding tasks for all newly hired Personal Trainer Managers
Develop a high performing team through consistent coaching, accountability and development
Effectively communicate all department and/or club initiatives, standards and directives
Provides input and participates in performance assessment and separation processes for Personal Trainers, in partnership with HR and Management
Establishes and develops a collaborative and results-focused Personal Training Team
Creates a positive and healthy workplace environment that provides opportunities for staff advancement
Successfully audits payrolls for all Personal Trainers and Personal Training Managers in a timely manner
Work in Tandem with RDO/RGFC to ensure cohesiveness amongst all departments.
Ensure all onboarding process' are being completed effectively and efficiently.