District Optical Manager

Midwest Vision Partners•Sandusky, OH

3d•Hybrid

About The Position

District Optical Manager (DOM) Job Summary Midwest Vision Partners is seeking a District Optical Manager (DOM) to act as a subject matter expert and performance manager across multiple locations. This hands-on leadership role will focus on driving optical revenue through coaching, talent management, and fostering a high-performing team culture. The DOM will bridge the gap between clinical practice management and optical growth. This is a Hybrid role: 2 days in office: Ohio Based Only

Requirements

5+ years in Optical Sales, with at least 2 years in a multi-unit or district leadership role.
Deep knowledge of optical products (e.g., upgraded lens materials, AR coatings, progressive lens tiers).
Proven track record of onboarding opticians and improving KPIs through hands-on coaching.
Experience in managing operational workflows and ensuring adherence to policies and order accuracy.
Financial Acumen: Ability to analyze performance drivers (e.g., capture rates, average selling price) and identify root causes.
Creative Problem Solving: Quickly executing creative solutions to improve sales results.
Collaborative Leadership: Influence teams through solution-oriented discussions and coaching, while holding team members accountable.

Responsibilities

Accountable for achieving monthly sales quotas, taking proactive actions to ensure all locations meet their targets.
Present detailed commentary in Monthly Business Reviews, analyzing the financial performance drivers.
Spend time on-site in dispensaries, modeling sales techniques, reinforcing training, and offering direct assistance.
Hold teams accountable to key performance indicators (KPIs), including coatings, upgrades, and error rates.
Partner with HR and Practice Managers (PMs) to interview, onboard, and train new hires, and create Personal Improvement Plans (PIPs) for underperforming team members.
Work with PMs to align optical sales with clinical practice management.
Ensure uniformity across the district by optimizing and enforcing Standard Operating Procedures (SOPs) and driving the adoption of new patient flow initiatives.
Maintain strict adherence to quality control protocols, discount policies, and product integrity, focusing on MVP-preferred products.
Manage relationships with local representatives to serve office needs and budget efficiently.
Act as the vital link between local staff, operational managers, and Optical leadership.
Distribute daily huddle emails and weekly recaps to highlight wins, progress, opportunities, and key initiatives.
Champion MVP initiatives, leading group meetings with a solution-oriented, high-energy mindset.