The District Operations Manager (DOM) is a strategic leader responsible for optimizing branch operations across delivery and warehouse functions. This role ensures service excellence, drives execution of strategic priorities, and fosters a culture of safety, accountability, and continuous improvement. The DOM is accountable for key performance indicators (KPIs) including service levels, productivity, financial performance, compliance, and employee engagement. This leader partners closely with Customer Service Managers and regional leadership to deliver scalable, consistent operations that meet internal and client expectations.