District Manager

Public Storage • Culver City, CA

358d • $128,000

About The Position

The position involves leading, managing, and developing a team of customer-facing employees while ensuring operational excellence and brand representation. The role requires effective communication and coaching to enhance customer service and sales strategies. Additionally, the candidate will manage physical assets, oversee delinquent tenant processes, conduct property audits, and ensure compliance with operational standards and safety regulations. The focus is on delivering outstanding customer service and driving business growth through analytics and effective communication.

Requirements

• Proven experience in team leadership and management.
• Strong communication and coaching skills.
• Experience in customer service and sales strategies.
• Knowledge of property management and operational standards.

Nice To Haves

• Experience in vendor management and maintenance processes.
• Familiarity with analytics and business strategy development.

Responsibilities

• Recruit, motivate and retain a dedicated team of customer-facing employees.
• Drive the team with effective communication and provide coaching on customer service and sales strategies.
• Manage physical assets including repair and maintenance systems and processes, vendor management, and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching the team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.
• Provide a welcoming and well-maintained environment to customers through effective facility maintenance and vendor management.
• Address customer inquiries and concerns promptly in a professional manner.
• Drive business forward using analytics to identify trends and develop strategies to capitalize on opportunities.

Benefits

• $128,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
• Second year bonus potential increase to $20,000 performance-based bonus.
• Participation in company stock program that includes dividends paid quarterly.
• Internal promotional and career opportunities throughout the United States.
• Extensive training and coaching plans.
• Comprehensive group healthcare programs.
• 401(k) with generous employer match.
• Paid time off.
• Monday thru Friday work schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Number of Employees: 5,001-10,000 employees