District Manager

AutoZone • Scranton, PA

300d

About The Position

Are you ready to lead and inspire a team of dedicated AutoZoners? As a District Manager (DM), you'll oversee daily operations and exciting initiatives across multiple AutoZone stores. Your mission: hire, train, and retain top-notch AutoZoners, ensuring they thrive in a safe and productive environment. You'll also monitor sales, cash flow, inventory, expenses, and compliance with our policies.

Requirements

• High School diploma or equivalent
• ASE Certified preferred
• Demonstrates high level of integrity
• Ability to drive customer service

Responsibilities

• Leads and support a district culture focused on customer satisfaction, sales growth and retention
• Attracts, recruits, hires, trains and develops high caliber store personnel
• Assures fair and equal employment opportunities for AutoZoners and applicants
• Accountable for the performance of stores in assigned market
• Evaluates store operations and develops tactical plans to improve store manager's overall performance
• Develops an annual business plan for the district with individual goals for each store focused on building customer base, revenue and controlling expenses
• Monitors sales, cash flow, inventory, and security controls
• Routinely and frequently visits stores and commercial accounts
• Ensures Store Manager and Commercial Sales Manager/Specialist visits commercial accounts using the Commercial Sales Call Planner
• Drive sales performance, maximize gross profit margins, monitor P&L, and ensure proper inventory levels
• Helps managers develop coaching and training plans for the store staff to provide WOW! Customer Service, enhance productivity, and market products to enhance sales and profits.
• Ensures Store Managers staff and schedule store personnel to meet customer needs, including diversity and bilingual
• Evaluates and coaches managers on period Professional Selling and Culture Topics while visiting each store
• Teaches managers to utilize the Individual Sales Performance and the WITTDTJR Scoreboard to increase sales
• Reinforces and evaluates the period sales plans during store visits
• Ensures all managers understand and uphold AutoZone's company policies, accident and loss prevention procedures
• Ensures Store Manager is achieving or exceeding sales targets
• Follows up on WITTDTJR meetings and action items
• Provides performance counseling and distributes AutoZoner Action Reviews, when necessary
• Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
• Ensures managers provide and maintain a safe working environment and AutoZoners practice safe behaviors; including PPE (Personal Protective Equipment)
• Adheres to and ensures AutoZoners follow AutoZone's dress code standards
• Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Benefits

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts and Perks, including AutoZone In-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Program for mental and physical health
• Opportunities for career growth and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED