District Manager

MarketSource • Chicago, IL

351d

About The Position

MarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in the Automotive, Information Technology, Telecommunications, and Manufacturing industries in Business-to-Business (B2B) and Retail models. Founded in 1975, MarketSource, Inc. became a subsidiary of Allegis Group, Inc. in 2004. Our Company's culture centers on our core values: Open Communication, Relationships, Serving Others, and Work Ethic. MarketSource clients rely on the innovative managed sales solutions that our vertical-specific, subject matter experts develop and deliver. Our team members thrive in a welcoming atmosphere of diversity, inclusion, and exemplary corporate practices.

Requirements

• Excellent communication skills both verbal and written
• High level of business acumen
• Ability to train, coach, guide and develop subordinates
• Ability to incent and drive sales reps to perform and deliver client expectations
• Collaboration, problem solving, and critical thinking skills
• Action and detail oriented; able to prioritize while handling multiple tasks
• Proficient in MS Office (Word, Excel, PowerPoint, etc.)
• Ability to build and maintain relationships
• Proactive, high energy, self-motivated, an entrepreneurial 'can do' attitude
• Ability to influence/Influencing skills

Responsibilities

• Manages all aspects of in-store execution within assigned market, including but not limited to: staffing of retail locations, retail shift scheduling and hours completion, call report compliance, active customer engagement, sales, merchandising, and inventory management
• Establishes and maintains critical relationships with client and program leadership
• Ensures and promotes strong relationships with the field team and program leadership to ensure communication continuity and adoption of all directives
• Manages and delivers required sales productivity and guest experience through rep performance management and engagement via 1 on 1 coaching
• Ensures employee satisfaction through progressive employee engagement
• Manages attrition through key performance indicators
• Manages performance in market to achieve all sales and customer service objectives
• Works collaboratively with field sales leadership to achieve all client and program objectives
• Communicates and executes launch of projects and initiatives
• Participates in and delivers regular program leadership meetings
• Provides regular reports to program leadership
• Participates in and completes all required sales training personally and ensures all employees in market are fully trained at all times
• Provides feedback on current kiosk performance, derives plan of action for future progress, and ensures execution to that plan
• Provides responsibility for distribution, tracking and retention of all team resources
• Identifies trends and opportunities and utilizes for continuous sales and experience improvement
• Responsible for all hiring, training, and performance management of employees within market
• Makes all hiring and termination decisions in collaboration with HR
• Gathers intelligence through visit observation and kiosk team interviews and synthesize into strategic recommendations
• Coaches and trains store management and sales representatives within market
• Responsible for all retail operations within the assigned market

Benefits

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees