District Manager
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About The Position
UniqueSource is searching for a new team member to join our organization as a District Manager for the North Central West PA Region. The District Manager is primarily responsible for providing support to the Photo License Centers throughout an assigned territory. This includes ensuring proper staffing as outlined and fulfilled by our members, auditing the performance of the Photo License Centers, and submitting the findings to the Commonwealth of Pennsylvania (CWOPA). The role also involves making recommendations for program improvements to meet or exceed the expectations in our multi-year contract. The territory for this position encompasses areas surrounding Berwick, Danville, Lewisburg, Monroeton, McElhattan, Wellsboro, Williamsport, Selinsgrove, and other locations within the North Central West Region. The District Manager will oversee the day-to-day operations of approximately 5-12 sites, ensuring quality and service levels of between 40-65 PID subcontracted workers according to PID program contract requirements. This role requires coordination with CWOPA and PENNDOT resources as the first line of support to manage site issues, as well as addressing and resolving escalated site and customer service issues as needed. In addition to operational oversight, the District Manager will conduct weekly audits of sensitive regulated material inventories, customer confirmation documentation, and physical controls. The position also involves providing technical support for PID subcontractors, conducting skills assessments, and training new candidates. Regular communication with subcontracted member representatives is essential to provide updates and maintain thorough knowledge of Photo License Center equipment operations and inventory control procedures. The District Manager will also participate in special projects that support contract compliance and process improvement initiatives, ensuring timely entry of HR, timekeeping, and expense reporting. Travel across the Commonwealth of Pennsylvania is required as part of this role.
