District Manager

Rally House-posted 1 day ago
$80,000 - $120,000/Yr
Full-time • Manager
Allentown, PA
1,001-5,000 employees
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Rally House is looking for a District Manager who’s ready to lead multiple stores, coach and develop strong teams, and bring the Rally House experience to life across an entire market. As District Manager, you’ll oversee store performance, customer experience, visual presentation, and operational excellence across your assigned territory. You’ll be the go-to leader for Store Managers — mentoring, motivating, and helping them grow their teams and hit their goals. You’ll drive strategy and execution of company initiatives while ensuring every location reflects our energy and values — delivering a consistent guest experience fueled by an outrageous selection of local and team apparel and gifts . You’ll monitor KPIs, control expenses, and uphold brand standards — all while developing a strong leadership pipeline and supporting long-term market growth. This is a multi–unit leadership role for results-driven operators who know how to lead through others, build culture at scale, and help every store celebrate hometown connections while growing the Rally House brand.

  • Drive and maximize the customer experience to achieve goals
  • Control labor within guidelines by approving all weekly schedules
  • Drive corporate initiatives with a focus on goal attainment and expense control
  • Analyzes financial data to build on strengths, support weak areas and note any unusual occurrences
  • Train Store Managers in recognizing and influencing their business by understanding reports and acting on the knowledge.
  • Conducts store visits to ensure compliance, train, and provide feedback on the customer experience and store operations
  • Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills
  • Motivate leaders and associates to achieve their maximum potential
  • Communicate both verbally and in writing with all associates, peers, supervisors, and corporate office
  • Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met
  • Communicate in a clear, positive and professional manner designed to educate, inspire, motivate and direct behavior of all store level personnel
  • Drives the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans to exceed the customer experience, meet operational and organizational objectives
  • Reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to act and achieve goals.
  • Demonstrate ability to plan and prioritize company objectives and properly manage time to ensure all are achieved
  • Effectively organize resources and communications to maximize personal and district performance
  • Supervise Store Managers through planning, assigning, and directing their overall functions.
  • Supervise stores to ensure company standards for visual presentation, signage, cleanliness, and organization are maintained
  • Responsible for the overall leadership, visual merchandising and display presentation, fixture layout, and visual operation within an assigned district
  • Conduct store visits to drive a consistent execution among stores and ensure that directives are read/interpreted in a consistent manner; utilize store visit guides to provide feedback on overall store experience.
  • Communicate consistently with store personnel to ensure understanding and compliance with all policies, procedures and best practices
  • Ensures scheduling of the store is complete to company standards in order to deliver the customer experience and complete all operational tasks.
  • Attracts, recruits, and retains talent leaders and associates who are customer-focused and demonstrate the ability to deliver an excellent customer experience
  • Developing a succession plan within the district to prepare for talent needs while minimizing turnover
  • Utilize company training tools to fully develop potential and bench strength at all levels
  • Train leaders and store associates on standard operating procedures
  • Administer the progressive steps of discipline to include verbal and written warnings
  • Interact regularly with all levels of store staff to gain insight on store morale and to gain suggestions from the store level on operational efficiencies and customer experience.
  • Fosters relationships with critical stakeholders connected to the School and is a liaison for partners associated with them.
  • Provide oversight and leadership related to inventory control, personnel, merchandising, etc.
  • Must actively participate in key campus or stadium events and activities.
  • Communicate weekly and partner with Rally House corporate departments to assess and make recommendations in all business areas.
  • Looks for innovative ways to continue to enhance the in-venue event retail experience.
  • Show initiative to assume additional responsibilities
  • Demonstrate ability to adapt to changes in direction and priority
  • Exemplify a "Whatever It Takes!" spirit.
  • Travel and work full shifts in stores within a given geographic area
  • Ability and willingness to travel overnight as needed
  • Ability to work weekends, nights, holidays, varying days and hours, based on business needs.
  • Ability to adapt to change and assume added responsibilities
  • Ability to multi-task and balance multiple priorities.
  • Aptitude for interpreting retail data and applying solutions as problems arise
  • Excellent organization skills with the ability to plan and execute tasks efficiently
  • Excellent verbal and written communication skills
  • Proactive and creative problem-solving ability.
  • Proficient computer skills in Microsoft Word, Excel, and Outlook
  • Proven track record of delivering an exceptional customer experience, deliver results while controlling shrink and payroll.
  • Strong merchandising and visual skills.
  • Strong networking, recruiting, training, visual merchandising and operational skills.
  • Minimum of 3-5 years Store Management experience required
  • Ability to travel up to 2-weeks at a time during events.
  • Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors.
  • Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds.
  • The position also requires the ability to work in, on, around, over and under fixed equipment and ladders.
  • minimum of 1 - 2 years multi-store management experience preferred with a focus on the customer experience, knowledge in fashion apparel, and with proven results
  • College degree preferred.
  • exclusive store discount
  • competitive benefits package with flexible PTO
  • 401k match
  • parental leave
  • opportunity to travel and receive continued development opportunities as a leader of our store management teams
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