District Manager- North Orange County

24 Hour Fitness

12h

About The Position

The District Manager's primary responsibility is to drive our mission to create happier, healthier lives for our members and team members. The District Manager ensures that all clubs within an assigned district provide an exceptional member experience, exhibit a team driven environment and achieve financial success through operational excellence. The District Manager will lead, inspire, and motivate a team of 7-26 diverse General Managers (GM) in delivering a positive financial performance, implementing organizational programs, and executing on district and regional goals.

Requirements

3-4 years of progressive management experience supervising 5-25 employees who are leaders of others.
4-6 years of fitness or broad retail/hospitality/service industry experience.
Prior experience in multi-unit management and or proven career growth across multiple locations.
Proven experience in a collaborative role interfacing with multiple stakeholders within differing levels of an organization.
Superior priority setting skills required, must demonstrate the ability to establish success rhythms for themselves and their team to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.
Must have a strong understanding of business functions, the industry and districts performance to maximize results.
Ability to persuade and influence diverse audiences and manage through adversity with tact and business acumen.
The selected candidate must be able to perform the position in the geographical area of the outlined district at time of hire.

Nice To Haves

Bachelor's degree in related field and or certification in fitness preferred but not required.

Responsibilities

Accountable for district financial results including and not limited to club revenue, club operating profit (COP) including sales, staffing/labor spend, sales team productivity, and fitness sales.
Utilizing a strong understanding of business functions, the industry and organizational performance the District Manager is responsible for setting high goals for both personal and GM group accomplishments to effectively contribute to broader organizational results.
Builds Effective teams by identifying and hiring diverse talent, assessing, and cultivating talent. The District Manager engages the General Managers towards a shared purpose, consistently seeking, and creating development opportunities, and continuously providing fair and transparent coaching.
Creates a culture of accountability by managing district Team performance. Diagnoses gaps in direct reports knowledge, experience, skills, and behavior and provides coaching, direction, resources, and performance management to close leadership gaps.
Establishes priorities, goals, and drives achievement of revenue targets for membership, fitness, labor management, and club operating profit (COP.)
Identifies, plans, and executes on club improvements within the district.
Responsible for exceeding district Member acquisition goals through conversion, core membership growth and yield.
Drives member retention and minimizes member attrition through understanding, assessment, and achievement of positive NPS (Net Promoter Score,) resolving escalated member concerns and ensuring club cleanliness, friendliness, and well-maintained facilities are exceeding member expectations.
In partnership with District Fitness leaders, drives fitness business results including fitness sales, Group X effectiveness and fitness penetration across member base.
Provides input to regional and companywide goal planning and strategic initiatives.