District Manager - Houston, TX

GameStop • Humble, TX

22h

About The Position

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! SUMMARY The District Manager role is similar to an innovative business entrepreneur and owner, with special emphases on comp sales, used sales, talent retention, trades, guest experience, and loss prevention. Within GameStop's broadly defined parameters, District Managers have the autonomy, authority, and responsibility to inspire outstanding business results through others as the leaders of their district's performance development strategy.

Requirements

• 3 years of successful, related experience as a multi-unit leader required
• Bachelor of Arts or Bachelor of Science from a regionally accredited college or university in a related field of study, such as business administration, is required, although equivalent experience may be accepted as a substitute
• Proven ability to work productively with others, welcome and adapt well to change, communicate thoughts and feelings effectively, and receive and respond to feedback from others maturely
• Strong understanding of what is needed to motivate and retain top talent
• Proven ability to achieve outstanding business results through others, from a distance
• Proven commitment to self-directed learning, peer mentoring, and use of all GameStop development resources
• Ability to travel unaccompanied and unassisted if necessary, including overnight stays
• Strong guest service skills, including clear verbal and written communication skills
• Strong organizational skills, with ability to handle multiple, detailed projects
• Proficient use of electronic business tools: laptop computers, computer applications, in-store systems, and communications devices
• Ability to move unassisted throughout stores for extended periods (up to 12 hours per day)
• Ability to lift and/or move objects and displays (up to 50 lbs.), bend, stoop, reach with arms and hands, and climb on ladders

Responsibilities

• Attract, develop, and retain top talent by creating a positive, supportive, results-based work environment.
• Directly influence the talent development and business results of several field teams through GameStop's global performance management strategy and related tools, such as development planners and performance worksheets
• Ensure that successful on-boarding and development occurs throughout the district
• Communicate the potential that others have to grow with GameStop, including career path information.
• Encourage outstanding business results by focusing on specific behaviors and outcomes.
• Use the STAR/AR feedback model, Interaction Guidelines, and Key Principles when interacting with others
• Personally model the professional conduct expected of all GameStop leaders
• Respond favorably and quickly to all business opportunities identified through sales reports, profit and loss statements, turnover reports and exit interview data, store visit reports, audits, compliance reporting, and guest service data
• Validate that stores are scheduling based on sales trends and business needs
• Empower store teams to act quickly and creatively to resolve guest issues, and respond effectively to guest issues elevated to the multi-unit or corporate level within three days
• Review stores’ shrink results, conduct post inventory counts, and report results to Inventory Control in a timely manner
• Collaborate with the Regional Loss Prevention Leader to respond favorably to all shrink reduction and safety opportunities
• Monitor stores’ appearance and ensure all company standards are maintained
• Discuss store relays and promotions with each Store Leader to ensure accurate and timely execution

Benefits

• Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment.
• Positions at GameStop may also be eligible for a bonus and/or other incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees