District Manager

Community Concierge Services • Huntersville, NC

1d • Onsite

About The Position

Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities, servicing over 160,000 apartment units across the country with a team of over 600 employees. As a rapidly growing company, CCS offers opportunities for advancement, increased responsibilities, and additional shifts based on performance and reliability. The District Manager will oversee all end-to-end operations for doorstep trash collection in their market, including new community rollouts, building and supporting their team, visiting clients, and working in the field. This role requires a mixture of both administrative and hands-on work, demanding the individual to lead from the front daily. This position is full-time and cannot be performed in conjunction with another full-time job.

Requirements

• A hands-on leader who's not afraid to work late nights or fill in on a route if needed
• A natural problem solver and communicator-proactive, honest, and solution-focused
• Comfortable managing people, systems, and processes in a fast-paced, high-accountability environment
• Flexible and responsive-able to pivot when staffing gaps or service issues arise
• A team builder who leads by example and wants to grow with the company
• Must be willing to rollup your sleeves and lead from the front on a daily basis
• This job is not able to be done in conjunction with another full time job
• Night and weekend availability required
• Travel to neighboring markets may be required to support operations

Responsibilities

• Lead operations across multiple residential properties, ensuring flawless nightly execution
• Hire and train porters to CCS standards
• Conduct employee audits and on-site quality checks
• Build and maintain strong relationships with property managers and clients
• Handle scheduling and ensure coverage-no missed pickups!
• Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms
• Respond to on-site operational issues such as equipment failures or staffing gaps
• Maintain nightly reporting, payroll, employee documentation, and compliance
• Assist in community onboarding, including resident orientations and equipment distribution

Benefits

• Base Salary: $55,000-$60,000/year (bi-weekly pay)
• Annual Bonus: $5,000 (paid quarterly)(performance based)
• Company Vehicle for all work-related use (maintenance and gas covered)
• Health Insurance for you and your family (sponsored plan)
• 401(k) with Matching: 4% match on first 5% after 12 months
• Growth Opportunity: Help build and lead new districts as we expand

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees