District Manager

Alsco Uniforms•Roanoke, VA

3h•Onsite

About The Position

The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. A DM may manage a service center and if the service center has more than 7 routes, the DM becomes classified as a Senior DM. We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers' operations. At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth. Join our team and build your career with Alsco Uniforms!

Requirements

Have and maintain a valid Driver’s License
Keep a driving record free of chargeable accidents, speeding, safety or other violations
Must be 21 years or older
Demonstrate excellent skills in customer service and route sales
Excellent verbal/written communication skills in English
Comprehend and follow direction
Good time management skills and team player
Recognize colors, sizes and types of product
Count, add and subtract accurately
High School graduation or similar experience
Qualified to hold a drivers license

Responsibilities

Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
Monitor and report competitive activity.
Oversee promotions, contests and continued excellent customer relationships.
Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
Complete general route responsibilities when necessary.
Safely operate a delivery vehicle, following all applicable laws and company policy.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Oversee a service center (for Senior DM).
Secure the facility (for Senior DM).
Manage inventory to ensure sufficient supply for routes (for Senior DM).
Oversee deposits and paperwork (for Senior DM).
Communicate effectively with the processing plant (for Senior DM).
Work with and support other service personnel as required by supervision.