Metro IL

MERS Goodwill•St. Louis, MO

6d•$83,000•Onsite

About The Position

MERS/Missouri Goodwill Industries is seeking an energetic, self-motivated, and professional District Manager to join their Retail Management team. The ideal candidate will support the mission, "Changing Lives Through the Power of Work!" and embody core values of diversity, integrity, passion, professionalism, respect, and responsibility. This opportunity empowers individuals to achieve new goals while pursuing a mission-driven career.

Requirements

High School Diploma/GED required.
5 years of Retail Management required.
A valid MO or IL state driver’s license and insurance are required.
Excellent interpersonal and communication skills, including customer service, conflict resolution, and change management.
Strong time-management and organizational skills.
Leadership skills include quality decision-making, goal setting, and problem-solving using analytical, creative, and critical-thinking skills.
The ability to motivate and lead employees and hold them accountable.

Nice To Haves

Bachelor's degree preferred.
Multi-Unit Retail Management preferred.

Responsibilities

Responsible for the successful achievement of targeted sales and production quotas for all assigned retail stores.
Make regular visits to each store location to follow the work progress and to direct, assist, and instruct staff on their methods, procedures, and performance standards.
Regularly review departmental reports and promptly analyze them to assess trends, monitor progress related to goals, and make recommendations for changes within the retail division.
Perform quarterly store audits to ensure consistency in standards of pricing, quality, safety, and store appearance.
Model core values to establish a culture with an understanding and commitment to safety, ethics, and quality within the store.
Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively.
Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination.
Helps to identify and recommend employees with proven performance for advancement.
Attend or participate in various administrative and departmental meetings to coordinate activities, resolve problems, and discuss inter-related procedures, responsibilities, and services.
Safeguards company property and personal information from harm, damage, or theft.
Assist Human Resources or Risk Management in investigating theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property.
Must read, follow, model, and enforce all agency policies, procedures, and values.
Eliminates wasteful practices through process improvement.
Provide store coverage as necessary due to vacation schedules, terminations, etc.
Other duties as assigned.

Benefits

Individual and family medical benefits for full-time employees working 30 or more hours per week.
Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
403(B) Retirement on date of hire for employees working 20 or more hours per week.
403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
401(A) Retirement on date of hire for employees working 20 or more hours per week.
PTO Accrual up to 15 days based on hours worked.
Employee store discount
Paid holidays
Flexible Schedules
Career Growth Opportunities