Sioux Falls District Manager ( 4-5 locations)

Waxing the City•Sioux Falls, SD

20d•$50,000 - $60,000

About The Position

At Waxing the City, we are passionate about helping our clients look and feel their best. Being a part of Waxing the City means you are part of something bigger – you’re a part of improving the self-esteem of the world. We are seeking an individual who has an entrepreneurial spirit that will champion the careers of our Cerologists® and business to success. This person must thrive in the area to support and manage multiple locations . This person must be able to confidently manage all aspects of the business from client service, human resource management, local marketing/PR, inventory, and fiscal accountability. This person will also be passionate about the beauty industry, engaged in ongoing learning, and enthusiastic about the local community the studio serves. The District Manager must love to work with a team and provide them with support and help them to grow in their individual stores Would be required to travel 1- 2 times a month. Office area Sioux Falls Travel Iowa and Minnesota Company car for travel SUMMARY: The District Manager position is responsible for all locations assigned to them. Day to Day contact and supervision with Studio Managers. The District Manager will also work closely with owner(s) to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day, 7 days/week. ROLE SCOPE AND COMPLEXITY: This role ensures that the business is running at maximum efficiency, the client experience is delivering on expectations and goals, the staff is receiving applicable training and development, and the business is operating at a profit. The District Manager is responsible for oversight of operating according to the laws of the State and that all employees (Cerologists®) have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience.

Requirements

2-year degree or equivalent
Effective leadership skills
Excellent written and verbal communication skills
Ability to motivate a team to deliver a superior client experience
Exceptional Customer Service
Ability to juggle multiple priorities and deliverables simultaneously
Detail Oriented

Nice To Haves

2 years business and staff management
2 years beauty industry/salon experience

Responsibilities

Client Acquisition
Client Experience
Client Retention
Inventory Management
Local Marketing
Community Engagement
Local Studio Social Media, and Public Relations
Staff Recruitment, Hiring, Management, Development and Retention
Studio Upkeep this includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area.
Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.
P&L Management
Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention