District Manager, San Jose, CA

Pacsun Careers•Atlanta, GA

23h•$92,058 - $109,180

About The Position

The District Manager role is about cultivating customer-focused, sales-driven, profitable and productive stores across a geographical area. District Managers inspire and motivate others by modeling our core values, expertly engaging customers, and demonstrating a passion for selling Pacsun fashion, brands, and trends. The District Manager delivers exceptional customer experiences through consistent visual and operational execution through a team of customer-obsessed talent. The DM is directly responsible for meeting all financial and expense goals in their district. This role reports directly to a Regional Director and is accountable for meeting talent and operational objectives in partnership with the Regional Director, Human Resources, Talent, Loss Prevention, Visual, and other HQ business partners.

Requirements

Bachelor's degree (BA or BS) and/or equivalent work experience is a plus
5+ years of multi-unit apparel retail experience
Knowledgeable of current fashion and trends
Able to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
Demonstrated ability to communicate effectively with customers and store teams
Able to travel overnight if necessary

Nice To Haves

Ability to relocate is preferred

Responsibilities

Attracts, recruits, hires, develops, retains, and promotes relevant top talent to support all district needs
Reflects the PacSun brand by demonstrating excitement and affinity for product, brands, fashion, and trends
Be passionate about our customers and our brands, knows and understand district stores in detail, and understand the competition in the market
Understands how stores operate with regard to staffing, payroll, marketing, and visual merchandising and meet all execution and compliance goals within the district
Demonstrates business acumen, including (but not limited to) how sales, profitability, inventory, markdowns, etc. affect the larger organization
Prioritizes, plans, and uses proper time management to meet all selling, visual, and operational needs
Builds product confidence by creating accountability and expertise through the use of basic and seasonal educational tools in the district
Supports and ensures execution of all product, visual, and marketing directives and maintains standards set by the company
Maintains a clean, well-organized, replenished district of stores, promoting a safe working and shopping environment to maximize the customer experience
Anticipates and determines customer needs and problem solves to ensure customer satisfaction
Fosters an environment ensuring all stores deliver an engaging, positive, and authentic selling experience for customers
Accountable to self and others for achieving all company sales, metrics, and operational goals
Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense
Leads shortage action plans in the district to minimize loss and achieve shrinkage goal
Drives all digital sales strategies, including ship from store and BOPIS within the district
Drives efficiency in all district processes
Communicates district and customer feedback to the Regional Director and business partners to grow the business
Consistently coaches the Management teams to ensure alignment and motivation around the company's strategies and goals
Accountable for performance management of underperforming members of the district team by partnering with Human Resources
Demonstrates willingness, aptitude,and initiative to learn what is unknown about product, brands, fashion, and trends