District Manager - Western Montana

City Brew Coffee • Great Falls, MT

1d

About The Position

At City Brew Coffee, we believe in serving without compromise. Our District Manager(s) plays a critical role in ensuring operational excellence, developing leaders, and delivering an exceptional guest experience across multiple locations. The District Manager acts as a leader, coach and resource for Store Managers and their teams, creating a positive, professional, and performance-driven environment. Our District Manager(s) build our business by leading teams that live out The Three Things - the foundation of a great City Brew Experience.

Requirements

• Proven experience managing multiple retail or restaurant locations.
• Strong leadership, coaching, and communication skills.
• Ability to motivate and develop leaders in a fast-paced environment.
• Strong organizational, analytical, and problem-solving skills.
• A customer-first mindset with a passion for people and operations.
• Willingness to learn, grow, and receive feedback.
• Interest in coffee and coffee-related products.
• Ability to travel regularly between assigned locations.
• Availability to work a flexible schedule, including weekends and holidays as business needs require.
• Reliable transportation.
• Ability to stand, walk, and remain active for extended periods during store visits.
• Ability to lift and carry supplies and equipment as needed.

Responsibilities

• Lead and support multiple City Brew retail locations, ensuring consistent execution of City Brew standards.
• Coach, mentor, and develop Store Managers and Assistant Managers through regular store visits, feedback, and performance reviews.
• Foster a positive, collaborative leadership culture by leading through example.
• Ensure exceptional guest service and product quality at all assigned locations.
• Develop and manage annual operating budgets, including sales, labor, and cost controls.
• Oversee staffing, hiring, training, scheduling, and performance management to align with business needs.
• Monitor cash handling procedures, conduct audits, and ensure financial accountability.
• Maintain clean, safe, and welcoming store environments, including buildings, parking areas, and surrounding grounds.
• Oversee inventory systems to ensure fully stocked locations while minimizing waste and shortages.
• Execute and support marketing initiatives, including proper placement of POP materials, and provide feedback on new opportunities.
• Ensure compliance with all City Brew policies, procedures, and programs.
• Partner with the Support Office and Human Resources on employee relations, investigations, discipline, and documentation.
• Support personnel matters including hiring, evaluations, performance improvement plans, and terminations.
• Communicate and escalate requests related to extended leave, FMLA, ADA accommodations, and similar matters in a timely manner.
• Assist with employee recognition initiatives and leadership development programs.
• Stay current on company initiatives and training through the Learning Management System (LMS).
• Model, coach and foster on The Three Things every day.

Benefits

• A welcoming leadership team and culture built on honesty, positivity, and growth.
• Opportunities to make a meaningful impact and shape the success of multiple teams.
• Career development within a growing, community-focused brand.
• Rewards & Recognition programs that celebrate your contributions.
• Free/discounted drinks and the chance to share your love of coffee with others.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed