District Manager (Full-time)

OrangeTwist • Newport Beach, CA

9d

About The Position

We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high-end should still be friendly and approachable. This is OrangeTwist. Your treatment shop.
24 locations and growing
7 different types of treatments in 1 shop
Our current eNPS (Employee Net Promoter Score) score of 75—Exceptional, world-class score— Extremely high employee's satisfaction and loyalty, showcasing a strong and positive work culture.
The District Manager is responsible for expanding OrangeTwist’s medspa membership community and achieving revenue growth goals for a specific set of Centers. This role requires previous experience overseeing the operation of high-performing medical spas/practices, multi-site healthcare, retail stores, and/or an aesthetics sales region with accountability for revenue achievement. This role supervises a team of Center Managers and leads them in business development and operational efforts.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years experience as a Regional Sales Manager, Area Manager or similar senior sales role

Nice To Haves

• MBA is highly desirable.
• Experience in medical aesthetics or related field (Preferred)

Responsibilities

• Oversee up to 20 Centers (de novo and/or established) growing them to achieve or exceed annual operating plans
• Suggest new services/products and innovative sales techniques
• Guide Center Managers in creating and executing center-specific business development plans
• Support Center Managers with day-to-day store operations
• Evaluate store and individual performances, holding staff accountable to high performance standards
• Track and report on market sales volume, implementing strategies to improve results
• Ensure exceptional experience and transformational outcomes for all clients
• Identify hiring needs; select and train new team members
• Address potential problems and suggest prompt solutions
• Build and maintain positive relationships with clients, employees, and vendors
• Suggest new services/products and innovative sales techniques to increase customer satisfaction
• Model OrangeTwist’s values and serve as a cultural steward
• Implement marketing and sales initiatives and monitor outcomes to ensure success
• Ensure compliance with all applicable requirements and federal, state, and local laws/regulations
• Demonstrate high degree of professionalism in communication, presentation, and teamwork
• Ability to travel up to 80% of the time within designated region
• Ability to work varied hours, nights, days, and weekends to support the business needs
• Mentor, train, coach and follow-up with Center Managers and their teams
• Ensure efficiency of operational workflow and processes
• Maintain productivity standards for all Center roles

Benefits

• Forward-thinking, transparent, and inclusive company culture
• Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays
• Comprehensive benefits package including medical, dental & vision insurance
• 401k employee contributions, FSA, and dependent care options
• Continuing education with our own University
• Employee referral bonus program, employee resource groups, and professional development
• All benefits dependent on role and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager