District Manager

NODAK INSURANCE COMPANY•Fargo, ND

About The Position

The District Manager serves as a strategic leader responsible for recruiting, developing, and managing a high-performing team of captive Property & Casualty (P&C) insurance agents. This role drives market growth, strengthens agency performance, and ensures operational excellence across the district. The District Manager provides hands-on coaching, business planning support, and leadership to both new and experienced agents while upholding company standards, compliance expectations, and long-term profitability goals. This position requires a dynamic leader who excels in talent development, sales strategy, relationship management, and field operations. The District Manager plays a critical role in shaping agency culture, expanding market presence, and ensuring agents have the tools, training, and support needed to build sustainable, customer-focused businesses.

Requirements

Bachelor’s degree preferred; or three to four years of related experience and/or training; or an equivalent combination of education and experience
Prior experience in insurance sales leadership, agency management, or field operations strongly preferred.
P&C and Life & Health Agent Licenses (or willingness to obtain)
FINRA registration preferred
Valid driver’s license
Strong personal computer skills
In-depth knowledge of property/casualty and life insurance products
Ability to manage agents and resolve field issues and conflicts
Ability to identify adverse trends and communicate them promptly
Knowledge of claims and claims practices
Thorough understanding of insurance and policy contracts
Ability to work independently and make fair, impartial risk-selection decisions
Strong communication skills and creative problem-solving abilities
Knowledge of organizational policies and procedures
Ability to motivate others and maintain a broad, objective perspective
Awareness of industry practices, challenges, and potential solutions
Ability to work under pressure and adapt to shifting priorities to meet corporate goals
Travel required, including some overnight stays

Responsibilities

Agent Recruitment and Selection Lead full-cycle recruiting efforts to attract high-quality captive agents who align with company values and performance expectations.
Utilize diverse sourcing strategies, networking, and community engagement to build a strong candidate pipeline.
Conduct interviews, evaluate competencies, and make hiring recommendations based on company-approved standards.
Collaborate on the development and delivery of new-agent classroom training, curriculum, and schedules.
Facilitate onboarding programs that establish strong foundational knowledge in P&C and Life products, compliance, sales processes, and customer service.
Provide structured coaching through the Career Launch program to help new agents build successful habits, prospecting strategies, and business development plans.
Partner with Career Agents to develop individualized business plans, marketing strategies, and growth initiatives.
Conduct a minimum of two in-person agency visits per year to assess operations, identify opportunities, and provide targeted coaching.
Participate in joint case work to support agents in closing business and improving sales effectiveness.
Monitor performance metrics, identify trends, and implement corrective action plans when necessary.
Serve as a visible leader who promotes a culture of professionalism, accountability, and continuous improvement.
Present and participate in Life Club, Career Builders, and other company meetings, contributing insights and best practices.
Encourage professional development for agents and self, completing at least one professional improvement activity annually.
Represent the company at required functions, community events, and industry activities.
Ensure agents adhere to company policies, underwriting guidelines, and regulatory requirements.
Maintain awareness of claims practices, risk selection standards, and industry trends.
Communicate field issues, emerging risks, and market insights to senior leadership in a timely and accurate manner.
Manage district operations with strong organizational skills, sound judgment, and the ability to prioritize under pressure.