District Manager

MarketSource•Charlotte, NC

About The Position

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Requirements

3-5 years training, sales, account management or related experience plus 2+ years of retail management experience
Must be 18 years or older
Proven record as a leader and manager
Excellent communication skills
Knowledge of wireless industry preferred
Flexibility to work weekends and travel when required
Proven self-starter
Ability to incent and drive sales reps to perform and deliver client expectations
4 year College degree required

Responsibilities

Training and coaching MarketSource retail sales representatives inside retail locations to sell and demonstrate Wireless products, accessories and services to customers
Ensure that our associates represent MarketSource in our client with the highest integrity and ethical standards.
Ensure that MarketSource’s agnostic consultative selling framework is mastered and executed.
Ensure that all products and services are consistently offered to all clients base on our needs based selling strategy
Execute and achieving their territory goals and market plans.
Identify and communicate competitor activity and achievements in both the assigned and regional market.
Participate in product marketing by providing feedback on current products and identifying new or emerging opportunities.
Establish and maintain critical relationships with client’s Retail Partners including Store Managers, dept. leads and other associates.
Ensure the development and maintenance of strong relationships with all vendors. This includes adoption of all pertinent product knowledge and promotional activity.
Ensure and promote strong relationships with the field team and Regional Leadership to ensure communication continuity and adoption of all directives
Manage sales productivity and guest experience through rep performance management and engagement via 1 on 1 coaching
Ensure employee satisfaction through progressive employee engagement
Interview and hire high quality full and part time Sales Rep candidates
Manage attrition through key performance indicators
Manage performance in district to achieve sales objectives
In conjunction with Support Team Members, Manage all aspects of in store execution, including but not limited to: Geo check in and out Kiosk shift scheduling and hours completion Call report compliance
Work collaboratively with field sales leadership
Communicate and execute launch of projects and initiatives
Participate in retail partner’s weekly sales meeting
Provide regular reports to sales leadership
Participate in and complete required sales training
Provide feedback on current kiosk performance
Providing responsibility for distribution, tracking and retention of all team resources
Identify trends and opportunities
Gather intelligence through visit observation and kiosk team interviews and synthesize into strategic recommendations
Asset control, ensure all kits and tools are accounted for