District Manager Washington/Oregon
About The Position
SmartStop Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweeks Best Customer Service in 2021, 2022 & 2023 among Storage Center companies and Reputations 800 Award for 2023. Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees! Come join a winning team. District Manager Washington/Oregon Were looking for a self-driven, self-aware, leader whos devoted to inspiring and motivating their team and providing exceptional customer experience. Job Description for a District Manager Accountable for all district store activities and operations impacting customers, staff, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources. Meets company revenue goals by achieving or exceeding monthly budget expectations. Conducts facility audits to ensure physical and operational standards are being met. Directly oversees daily activities and scheduling of staff and provides feedback, positive and corrective. Recruits, interviews, and hires new staff members. Leads by example, creating a climate in which staff want to do their best by leading and communicating a shared vision with teammates and providing coaching and development. Travels within the designated area to every store and to other designated locations as directed by the company to attend meetings and training sessions
Requirements
- Must have multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental.
- Proven ability to consistently meet and exceed performance standards.
- Excellent communication, interpersonal, and motivational skills.
- Proven ability to lead, develop, and coach staff.
- Strong analytical and problem-solving abilities.
- Ability to prioritize multiple projects and deal with numerous interruptions.
- Works well under pressure while meeting deadlines consistently.
- Ability to work independently with minimal supervision Demonstrated leadership in building, developing and retaining high-performing teams of hourly employees in a retail, sales, service or related industry.
- Exceptional communication, people skills, and time management skills.
- Proficient in MS Office and web-based systems.
- Passion for customer service excellence and coaching staff.
Nice To Haves
- Bachelors Degree preferred.
Responsibilities
- Accountable for all district store activities and operations impacting customers, staff, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources.
- Meets company revenue goals by achieving or exceeding monthly budget expectations.
- Conducts facility audits to ensure physical and operational standards are being met.
- Directly oversees daily activities and scheduling of staff and provides feedback, positive and corrective.
- Recruits, interviews, and hires new staff members.
- Leads by example, creating a climate in which staff want to do their best by leading and communicating a shared vision with teammates and providing coaching and development.
- Travels within the designated area to every store and to other designated locations as directed by the company to attend meetings and training sessions
Benefits
- Annual compensation to include a base pay of $90,000 with a potential of up to $120,000 with a metrics-based quarterly bonuses and performance based annual bonus.
- Comprehensive group healthcare includes medical, dental, vision and life insurance.
- 401(k) with a generous employer match.
- Paid Time Off
- Monday thru Friday work schedule
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Real Estate
Number of Employees
501-1,000 employees
