District Manager, Ambius

Ambius•North Charleston, SC

31d

About The Position

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our District Managers do? The responsibility of this role is to provide operational excellence within the assigned district. The District Manager drives change management plans, implements strategies and deploys tactics to attain short-term and long-term financial and mission-critical operational goals. Through their leadership, the District Manager is responsible for achieving Ambius's goals and revenue growth, employee relations, business trends, and ensuring that company policies and standards are being met within the district. Responsibilities and essential job functions include but are not limited to the following: Financial Performance Provide oversight and take ownership to deliver district financial targets including APBITA, revenue, profit and P&L. Understand performance metrics and data including key levers to improve margins. Leadership Enable ongoing development of Operations Managers via effective evaluations, coaching, goal-setting, and cross-region knowledge sharing Coach and mentor all levels of district colleagues by using available talent tools. Invest in district-level staff development by modeling effective ride-a-longs, audits, skip-level conversations, annual reviews, improvement plans, etc. Manage recruiting efforts including interviewing, hiring and onboarding to ensure appropriate staffing levels and talent bench strength. Lead and drive organization values through quality of service, relationships and teamwork. Plan and lead effective team meetings for building camaraderie and sharing best practices. Nurture a high performing culture through actions, accountability and feedback. Champion change through the "Heart, Head and Hands" methodology. Establishes the following in all endeavors: Clarity of Understanding, Cadence of Accountability and controlling the controllable. Client Relationships Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress through formal and informal meetings and business reviews. Resolve client disputes, complaints, and any outstanding claims. Facilitate and support new business and retention activities. Responsibility for leading team to ensure high level of account management leading to contract renewals and holiday sales, and account management. Compliance/Productivity Ensure company programs and initiatives are delivered with excellence across the district. Follow all established standard operating procedures (SOPs) within the business and hold colleagues accountable to the same standards. Understand Rentokil and Ambius processes, including roadmap for safety/structure/service offerings. Serve as steward of Rentokil business model to ensure company programs and initiatives are delivered with excellence at the district level. At Ambius, interior plantscaping means more than just plants. We strive to be the premier creator of healthy, productive and sustainable environments for our businesses, which enriches the work experience and delivers a productive environment enabling people to thrive. Our business is based on scientific research that demonstrates the positive benefits plants have on indoor air quality, and ultimately our health and wellbeing. Our Ambius team are the people responsible for the vibrant plant decor in hotel lobbies, the clusters of plant designs in shopping centres, the green walls you see in corporate offices and many restaurants. In summary we are responsible for providing any sized organisation with interior plantscaping which engages clients and their staff through the health benefits of plants indoors.

Requirements

Bachelor's degree and 5+ years of field services management experience required, or an equivalent combination of education and experience.
Business operations experience.
Business acumen.
Skill in managing and leading assigned projects - understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
Skill in written and verbal communications, including public speaking.
Skill in organization and time management - ability to work on multiple projects and manage multiple project coordinators, leads, and/or managers at one time.
Skill in group presentations and meeting management.
Skill in providing clear and concise feedback.
Attention to detail and analytical skills.
Maintains a valid driver's license.
Skill with Google suite (Docs, Hangouts, etc).
Knowledge of laws, regulations, methods, and techniques in the area of specialty.
Position may require frequent overnight travel.
Successfully meet pre-employment background screen.

Responsibilities

Provide oversight and take ownership to deliver district financial targets including APBITA, revenue, profit and P&L.
Understand performance metrics and data including key levers to improve margins.
Enable ongoing development of Operations Managers via effective evaluations, coaching, goal-setting, and cross-region knowledge sharing
Coach and mentor all levels of district colleagues by using available talent tools.
Invest in district-level staff development by modeling effective ride-a-longs, audits, skip-level conversations, annual reviews, improvement plans, etc.
Manage recruiting efforts including interviewing, hiring and onboarding to ensure appropriate staffing levels and talent bench strength.
Lead and drive organization values through quality of service, relationships and teamwork.
Plan and lead effective team meetings for building camaraderie and sharing best practices.
Nurture a high performing culture through actions, accountability and feedback.
Champion change through the "Heart, Head and Hands" methodology.
Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.
Identify client needs and communicate operational progress through formal and informal meetings and business reviews.
Resolve client disputes, complaints, and any outstanding claims.
Facilitate and support new business and retention activities.
Responsibility for leading team to ensure high level of account management leading to contract renewals and holiday sales, and account management.
Ensure company programs and initiatives are delivered with excellence across the district.
Follow all established standard operating procedures (SOPs) within the business and hold colleagues accountable to the same standards.
Understand Rentokil and Ambius processes, including roadmap for safety/structure/service offerings.
Serve as steward of Rentokil business model to ensure company programs and initiatives are delivered with excellence at the district level.

Benefits

Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility