District Manager

About the position

The Unassigned District Manager functions as a District Manager but does not have specific district of stores. This position involves training to oversee a district of 10-15 stores.

Responsibilities

• Drive Sales and Profits: Challenging Store Teams to drive top line sales, margin, and deliver district metrics.
• Partner with SSC and Store Managers to develop solutions for business related issues and opportunities.
• Verify the execution of merchandising initiatives.
• Ensure effective expense control, labor spend, and Profit/Loss management.
• Protect company assets and help stores reduce shrink by adhering to loss prevention standards.
• Build the team: Recruit and hire Store Managers.
• Support store level hiring/staffing decisions and retention.
• Verify and participate in training, development, and coaching.
• Build and maintain an effective succession plan for the district.
• Write and deliver Store Manager performance reviews and counseling. Also provide input on performance reviews for store Team Members.
• Maintain a safe and productive work environment.
• Lead execution of company standards: Evaluate and grade store presentation standards and processes.
• Protect the brand-identify building maintenance issues, both structural and aesthetic including safety concerns.
• Ensure compliance to inventory management and freight movement processes.
• Validate pricing accuracy, conveyance, and promotional activities.
• Verify Loss Prevention and procedural audit compliance.
• Support continuous improvement activities throughout the organization.
• Goal setting and promoting customer loyalty: GURA, Greet the Customer, Uncover the Customers' needs, Recommend products, Ask for the Sale.
• Handle and resolve customer complaints/issue, assure customer leaves store having had a positive shopping experience.
• Analyze reporting to identify and overcome customer satisfaction opportunities.
• Observe and coach customer engagement.

Requirements

• Minimum of 5 years retail leadership experience required.
• Multi-unit retail store management experience preferred.
• High school diploma or the equivalent.
• Bachelor's degree in business related field preferred.

Nice-to-haves

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Profit/Loss, scheduling, shrink control, and payroll management, staffing, hiring, supervision and counseling experience preferred.
• Proficiency in Microsoft Windows and Office products.
• Work varied hours, days, night and weekends as business dictates.
• Must have a valid driver's license.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources such as adoption and surrogacy assistance.