District Manager of Shop Performance

Star Sanitation•Bakersfield, CA

9d•$110,000 - $130,000

About The Position

As the District Manager of Shop Performance, you will play a key role in supporting the Regional Manager in executing strategies that improve equipment maintenance, repair efficiency, and shop operations across multiple branch locations. You’ll directly oversee shop managers within your assigned district to ensure consistent standards in quality, safety, and productivity. Your leadership will drive performance improvements, cost control, and customer satisfaction through hands-on coaching, process implementation, and operational oversight.

Requirements

Associate’s or bachelor’s degree in business, mechanical, or technical field preferred.
5+ years of experience in equipment maintenance, rental operations, or related industry.
Proven leadership experience managing multiple service locations or teams.
Strong mechanical aptitude and understanding of agricultural or heavy equipment repair.
Excellent communication, organizational, and problem-solving skills.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams).
Experience using maintenance management or shop performance software.
Proficiency in English; Spanish language skills a plus.
Ability to effectively communicate with team members, customers, and management.
Routine travel required between assigned district branches and occasional regional meetings.

Responsibilities

Implement shop performance strategies developed by the Regional Manager and senior leadership.
Translate regional goals into actionable plans for district and branch-level execution.
Support continuous improvement initiatives to enhance shop performance and repair quality.
Supervise daily operations of shop maintenance, repair, and refurbishment activities within your district.
Ensure consistent application of standard operating procedures (SOPs) across all district shops.
Monitor workflow efficiency, resource utilization, and equipment uptime.
Enforce compliance with safety regulations, company policies, and industry standards.
Lead and mentor shop managers, service writers, and technicians within the district.
Conduct regular shop visits to assess performance, provide feedback, and ensure accountability.
Promote a positive work culture that supports teamwork, safety, and professional development.
Monitor and manage district budgets related to parts, labor, and equipment.
Identify cost-saving opportunities through improved workflow, preventive maintenance, and vendor partnerships.
Support implementation of cost-control initiatives directed by the Regional Manager.
Partner with customer service and sales teams to address customer concerns quickly and effectively.
Ensure timely completion of repairs and equipment readiness for rental customers.
Track and respond to customer feedback to drive improvements in service quality.
Oversee district-level inventory control for parts and supplies.
Ensure shops maintain optimal stock levels to support timely repairs and avoid downtime.
Collaborate with procurement to forecast and plan for seasonal or operational demands.
Track shop-level KPIs such as equipment uptime, turnaround time, and repair costs.
Review data regularly to identify trends and improvement opportunities.
Provide performance reports and recommendations to the Regional Manager.
Establish and maintain effective channels of communication with management, co-workers, vendors, and business contacts.
Cultivate strong relationships with equipment dealers and suppliers in the region.
Uphold a professional demeanor that reflects positively on PAR and STAR, while fostering a similar attitude in others.
Exhibit organizational skills, self-motivation, enthusiasm, dependability, attention to detail, flexibility in scheduling and prioritization, and commitment to excellence.
Manage tasks in response to shifting deadlines and priorities to achieve positive outcomes.
Demonstrates proficient written and verbal communication skills, including accurate grammar and professional correspondence.
Maintain a valid Class C driver’s license and insurable driving record (if authorized to drive by Safety Manager).
Promote teamwork and a collaborative atmosphere, coupled with a sense of humor.