District Manager of Operations

Bowlero • San Marcos, CA

139d • $130,000 - $150,000

About The Position

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn't any ordinary office; it's the beginning of a bowled new career as a District Manager of Operations with Lucky Strike Entertainment. Our District Manager of Operations seeks to maximize district revenue by executing national and center-level initiatives and training great managers and teammates to run our world-class entertainment venues. As a District Manager of Operations, you'll be responsible for leading a dedicated group of managers at multiple centers whom you'll help recruit, hire, and train. You'll channel your inner-entrepreneur, identifying areas of weakness and strength within your region and developing action plans in an effort to: 1) increase center revenue, 2) develop a rock star management team, and 3) encourage guests to visit week after week.

Requirements

• 10+ Years of Management Experience
• Bachelor's Degree
• Experience in a high-volume retail, entertainment, hospitality, or restaurant venue
• Strong Analytical/Decision-Making Skills
• Exceptional 'People Developer'
• Customer Service Pro
• Experience Supervising Numerous Departments and a Staff of 50+
• Knowledge of POS register systems
• Solid Communication Skills

Responsibilities

• Recruit, hire, select, and train center managers throughout your district, guiding your General Managers and Area Manager or Operations to deliver an experience that exceeds guest expectations.
• Identify training needs of your center managers; conduct one-on-one or class training; mentor and support your team as needed.
• Develop goals for your center managers; conduct performance evaluations; create plans for the career development of your reports; prepare succession plans.
• Evaluate the financial progress of your centers and help them plan accordingly.
• Propose major capital projects during the budgeting process and work with your region's Facility Managers to complete those projects approved.
• Proactively promote an in-center experience that surprises and delights our guests, going above and beyond what our customers expect; deal promptly with any guest complaints.

Benefits

• Performance-based incentives
• Healthcare coverage
• Broad range of other benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: Bachelor's degree