district manager, Licensed Stores: Reno/Lake Tahoe/Placer County

Starbucks • Reno, NV

375d

About The Position

As a Licensed Store District Manager, you enjoy the journey of providing consultative support and service to Starbucks Licensed Stores. In accordance with Starbucks principles, you guide teams to provide great customer experiences while influencing growth across Starbucks stores. You drive and influence performance by providing licensing partners timely coaching feedback and critical support that builds capability.

Requirements

• 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations and customer service
• 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills
• 3+ years of experience in a customer service oriented role
• Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting
• Strong organizational, interpersonal and problem solving skills
• Minimum High School or GED. Note: a college degree in business or a closely related field, OR 4+ years of US Military service may substitute for a portion of the required experience.

Responsibilities

• Grow a portfolio of successful businesses: develop district-level strategies to achieve each store's financial, operational and customer-service goals, while addressing each store's unique strengths and challenges.
• Lead a team of leaders: motivate, coach and strengthen Store Managers as team leaders, retail operators and business owners.
• Serve as a resource: provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures.

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation from date of hire
• Sick time (accrued at 1 hour for every 25 hours worked)
• Eight paid holidays
• Two personal days per year
• 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
• Student loan management resources
• Access to other educational opportunities
• Backup care and DACA reimbursement
• Compliance with applicable state and local laws regarding employee leave benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees