district manager - Licensed Stores, Memphis TN

Starbucks • Memphis, TN

462d

About The Position

As a Licensed Store District Manager at Starbucks, you will provide consultative support and service to licensed stores, guiding teams to enhance customer experiences and drive growth. Your role involves developing district-level strategies to meet financial, operational, and customer service goals while addressing the unique strengths and challenges of each store. You will lead and motivate a team of Store Managers, offering expertise on customer issues, staffing, and store operations.

Requirements

• 5+ years of retail experience managing 2 or more stores, departments, or units, including P&L, inventory, operations, and customer service.
• 5+ years of management experience leading a team of 6 or more, with strong leadership and communication skills.
• 3+ years of experience in a customer service-oriented role.
• Experience in a multi-unit environment with knowledge of retail or restaurant industry operations and financial reporting.
• Strong organizational, interpersonal, and problem-solving skills.
• Minimum High School or GED; a college degree in business or a related field, or 4+ years of US Military service may substitute for part of the required experience.

Responsibilities

• Grow a portfolio of successful businesses by developing district-level strategies to achieve financial, operational, and customer-service goals.
• Lead and motivate a team of Store Managers, coaching them to be effective leaders and retail operators.
• Serve as a resource for Store Managers on customer issues, staffing, management, and store operations.
• Provide timely coaching feedback and critical support to licensing partners to build their capabilities.

Benefits

• Bonus eligibility
• Opportunities for personal growth and relationship building
• Commitment to diversity and inclusion in the workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: High school or GED