district manager - Chicago, IL - City and Southwest Suburbs

Starbucks • Chicago, IL

411d

About The Position

As a District Manager at Starbucks, you will lead a multi-unit portfolio of stores, focusing on developing Store Managers and enhancing customer experiences. Your role is pivotal in driving growth and operational excellence across the district while fostering a strong connection with local communities. You will implement strategic plans tailored to each store's unique strengths and challenges, ensuring that performance is achieved through a human-centered approach.

Requirements

• 5+ years of retail experience managing 2 or more stores, departments, or units, including P&L, inventory, operations, and customer service.
• 5+ years of management experience leading a team of 6 or more, with strong leadership and communication skills.
• 3+ years of experience in a customer service-oriented role.
• Experience in a multi-unit environment with knowledge of retail or restaurant industry operations and financial reporting.
• Strong organizational, interpersonal, and problem-solving skills.
• Minimum High School or GED; a college degree in business or a related field, or 4+ years of US Military service may substitute for a portion of the required experience.

Responsibilities

• Grow a portfolio of successful businesses by developing district-level strategies to achieve financial, operational, and customer-service goals.
• Lead a team of leaders by motivating, coaching, and strengthening Store Managers as team leaders and retail operators.
• Serve as a resource for expertise on customer issues, team staffing, management, store operations, and company policies.

Benefits

• Medical, dental, and vision insurance coverage.
• Basic and supplemental life insurance.
• Short-term and long-term disability insurance.
• Paid parental leave.
• Family expansion reimbursement.
• Paid vacation from date of hire.
• Sick time accrued at 1 hour for every 25 hours worked.
• Eight paid holidays and two personal days per year.
• 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.).
• Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program.
• Student loan management resources and access to other educational opportunities.
• Backup care and DACA reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED