District Manager, Asset Protection (Boston)

Abercrombie and Fitch Co.•Boston, MA

2d•$83,000 - $90,000•Remote

About The Position

What Will You Be Doing? Execute Asset Protection initiatives in assigned district (20-30 stores) and implement shortage reduction programs in high shrink location(s) Partner with local store management and corresponding District Managers to meet strategic asset protection objectives Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers Manage AP audit and training program in assigned stores Strong command of business metric analysis and shrink correlations Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance, and customer service Optimize inventory accuracy through effective execution of physical inventories, store transfer monitoring, and OMNI compliance Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance Efficiently recruit, hire, and train Asset Protection Agents and Investigators at times Ensure accuracy and compliance of direct reports (APA/API) through Asset Protection initiatives Train new Agents and Investigators and ensure compliance with shoplifting apprehension policies Participate in coordinated blitz efforts alongside ORC and other AP Team Members (may require overnight travel) Participate in store associate training regarding approved Asset Protection procedures and workshops Participate in scheduled conference calls and in store engagement to ensure operational compliance and policy comprehension Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty Conduct investigations and interviews for inventory, cash loss, and violations of policy Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement Complete special projects as assigned by the Regional Manager of Asset Protection

Requirements

4-year degree preferred
4 or more years of experience in the Asset Protection field including supervisory role
Strong communication and interpersonal skills, fluent in English and local language (where appropriate)
Demonstrated ability to lead teams remotely
Confident and able to talk in front of groups
Effective at fostering strong business partnerships
Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
Ability to work nights, evenings, and weekends appropriate to retail business needs
Must pass a comprehensive background investigation
Must be Wicklander - Zulawski trained in interviewing
Working knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis)

Responsibilities

Execute Asset Protection initiatives in assigned district (20-30 stores) and implement shortage reduction programs in high shrink location(s)
Partner with local store management and corresponding District Managers to meet strategic asset protection objectives
Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers
Manage AP audit and training program in assigned stores
Strong command of business metric analysis and shrink correlations
Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance, and customer service
Optimize inventory accuracy through effective execution of physical inventories, store transfer monitoring, and OMNI compliance
Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance
Efficiently recruit, hire, and train Asset Protection Agents and Investigators at times
Ensure accuracy and compliance of direct reports (APA/API) through Asset Protection initiatives
Train new Agents and Investigators and ensure compliance with shoplifting apprehension policies
Participate in coordinated blitz efforts alongside ORC and other AP Team Members (may require overnight travel)
Participate in store associate training regarding approved Asset Protection procedures and workshops
Participate in scheduled conference calls and in store engagement to ensure operational compliance and policy comprehension
Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols
Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty
Conduct investigations and interviews for inventory, cash loss, and violations of policy
Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement
Complete special projects as assigned by the Regional Manager of Asset Protection

Benefits

Incentive bonus program
401(K) savings plan with company match
Annual companywide review process
Flexible spending accounts
Medical, dental and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid Caregiver Leave
Mobile Stipend
Company Car
Paid time off and one paid volunteer day per year, allowing you to give back to your community
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU!