District Leader - Cincinnati, OH

Dobbs Tire And Auto Centers•Fairfield, OH

14h

About The Position

Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers—founded in 1976 in South St. Louis, MO as a family-owned complete auto care provider—and Conrad’s Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work. We are seeking a District Leader to provide Senior level leadership to multiple retail automotive stores within an operational district. The District Leader ensures operational excellence, financial success, and outstanding customer service throughout all the Stores they oversee. This role has full P&L responsibility ensuring store sales, service goals, quality, safety and customer excellence is met. The ideal candidate will have extensive experience successfully leading operations within a multi- store environment, be an effective leader of people, have a strong background in retail sales and customer satisfaction with a strong work ethic and drive to ensure results.

Requirements

A strong belief in safety- Being Safe 100% of the time is the expectation
Alignment with company mission, vision, and values
Strong work ethic with a commitment to results
Strong team player with the ability to adapt to diverse team members
Ability to perform in a fast paced/high volume environment
Excellent verbal and written communication skills
A high level of time management, accountability, and prioritization skills
Ability to be organized, problem solve, and be solution oriented
Self-motivated, goal-oriented, and driven to accomplish department goals
Strong critical thinker with a high level of attention to detail
Highly-customer centric and master relationship builder
Proficient in Microsoft Office (Outlook, Teams, Etc.)
7+years’ experience in the retail automotive repair industry with a proven track record of achieving sales growth, performance goals, and operational efficiency
Strong technical acumen of automotive repair standards, tools, processes, etc.
Valid Drivers’ License Required

Nice To Haves

Proficient in Point of Sales systems (VAST) strongly preferred

Responsibilities

Provides effective leadership to multiple retail stores ensuring P&L achievement, strong customer satisfaction, employee staffing and engagement, and performance results while upholding company values and standards
Is the direct leader of Store Management teams including staffing, recruiting, training, coaching, and performance management across all district locations.
Set and monitor sales goals and KPIs, supporting Store Managers in driving revenue, profitability, and customer retention.
Recruit, train, and retain high-performing teams across all locations
Conduct regular on-site audits and operational reviews to ensure compliance, quality, and continuous improvement.
Communicate regularly with Store Managers to review progress, address challenges, and implement performance action plans.
Ensure adherence to company policies, procedures, and safety standards at every store.
Maintain high standards for store cleanliness, organization, and inventory management.
Analyze financial and operational data to identify trends and implement improvement plans for underperforming stores.
Ensure consistent delivery of exceptional customer service and resolve escalated concerns promptly.
Utilizing reports and analytics, reviews and creates store performance opportunities and action plans to SR Leadership
Promote a culture of compliance, accountability, safety, and operational excellence throughout the district.