District General Manager

Alert 360 • Wichita, KS

322d • $80,000 - $100,000

About The Position

Alert 360 is looking for a skilled and driven General Manager who can generate sales revenue via a positive working environment and ensure customer satisfaction and proper branch operations. The individual will be responsible for developing business strategies to achieve sales targets, reviewing P&L statements, providing excellent customer service, and expanding sales through self-generation techniques.

Requirements

• Understanding and experience with profit and loss (P&L) management.
• Must have at least 5+ years of experience.
• Managing security (residential and commercial) operations preferred.
• High attention to detail, as well as strong analytical, communication, and organizational skills.
• Criminal background records check, motor vehicle records check, and drug test required.
• Bachelor's degree preferred.
• Exceptional customer service skills.
• Proficient in operating and maintaining company software programs and using Microsoft Outlook, Word, and Excel.
• Ability to excel in a high-paced, rapidly changing environment that involves interaction with the public and customers.

Responsibilities

• Ability to be a self-starter in the field of recruiting, interviewing, onboarding, training, and maintaining peak performance of sales personnel.
• Mentor, drive, and support employees in Houston by developing, outlining and executing on strategies to hit revenue goals for the business.
• Manage and develop consistent self-generating activities while managing leads to final dispositions.
• Provide continued training and support on company objectives such as sales presentations, lead management, new home prospecting, networking partnerships, and other company initiatives.
• Monitor the competitive landscape and work with sales and operations leaders to recommend and overcome challenges in the industry.
• Build strong relationships and influence front-line sales employees.
• Create an atmosphere of positivity and reward positive behavior, as well as address low performing production and create development plans to increase required production.
• Maximize the Alert360 proprietary app (Discover) with timely updates to generate self-gen resale sales.
• Contribute to team effort by accomplishing related results as needed while creating a team environment and pride of ownership in a branch office.
• Develop action plans to meet or exceed Area P&L targets and sales revenue goals and reduce customer and employee attrition.
• Drive a healthy creation cost through expense management, including technician labor, inventory management, sales commissions, etc.
• Collaborate with other General Managers and RVPs to support and expand Alert 360's new and existing products and services.
• Consistently partner with HR and other teams to train and develop technicians to provide a better customer experience.
• Manage and support operations and administration teams.
• Provide concise feedback and plans to employees as needed when relating to performance.
• Be present and available for support as needed.
• Manage employee and customer relations along with customer escalations.
• Collaborate and work with multiple teams throughout the organization to accomplish the same goals of driving sales and world-class service.

Benefits

• Base Salary + Performance Based Bonus
• FULL BENEFITS (medical, dental, vision, life, short & long-term disability)
• 401k Plan with generous company matching
• Career Growth Potential
• Great organizational culture and reputable company with over 50 years in business!
• Tuition reimbursement
• Excellent wellness programs and incentives
• Free home security monitoring

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree