District Dental Director

Cortland Dental & Braces - a Benevis company • Melrose, MA

399d

About The Position

The District Dental Director at Cortland Dental & Braces is responsible for overseeing the effective operation of dental teams across multiple locations. This role involves providing leadership and mentoring to enhance doctor performance and patient care, ensuring compliance with dental regulations, and fostering a positive patient experience. The director collaborates with various dental professionals and participates in community outreach to represent the dental practice.

Requirements

• 5+ years of management experience preferably with a multi-site dental practice of dentists and staff (preferred).
• DDS/DMD from a dental education program accredited by the Commission on Dental Accreditation.
• Current, valid license to practice dentistry in the states where providing patient care (license must be in good standing) or willingness to obtain licensure.
• Other certifications as required - CPR, DEA, etc.
• Compassion and a strong desire to provide dental care to both children and adults.

Responsibilities

• Ensure adherence to all government and state dental board rules and regulations, including CMS, HIPAA, and OSHA regulations.
• Follow up on all compliance and office audits within the CPM Audit Process with the Chief Dental Officer.
• Develop, coach, train, and mentor doctors to reach performance potential, particularly for new doctors during their onboarding and ramp-up period.
• Responsible for doctor engagement, retention, and addressing those at risk due to performance or dissatisfaction.
• Ensure doctors follow diagnostic and preventative ADA and AAPD Guidelines, Caries Risk Assessment (CRA), and the number of radiographs (ALERA principle).
• Work closely with offices to ensure programs are effectively managed, staff is fully trained, and customer service standards are met.
• Ensure doctors provide positive memorable experiences for patients and parents.
• Ensure doctors identify and refer patients for specialty services, as appropriate.
• Partner with Ortho, Oral Surgery, Endodontics, and General Anesthesia doctors and programs.
• Respond to and resolve clinical patient concerns within 24 hours at DM request.
• Ensure doctors are answering and responding to after-hours calls.
• Partner with Talent Acquisition in selection and onboarding processes.
• Participate in community events to represent the Company in the dental and local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree