District Delivery Manager OFP

Andrews Distributing•Allen, TX

About The Position

A Delivery Manager leads the daily delivery operations in their distribution center ensuring safety and adherence to company standards while servicing accounts to maximize profit and growth for the business. Oversees the safe use of company vehicles and equipment in compliance with safety and DOT regulations. This role is part of the Delivery Services which is part of the Operations team.

Requirements

Three to Five Years of Commercial Driver Experience
High School Graduate or Equivalent Certificate
Class A CDL Licensed
Advanced Communication Skills
Teamwork and Team Member Development Skills
Technical Skills (iPad/Computer)

Nice To Haves

Prior Vending and/or Beer Industry Experience
Previous Distribution Business Experience
Routing Software Knowledge

Responsibilities

Manages the daily/weekly delivery schedule ensuring all deliveries are completed in a timely and efficient manner in accordance with Customer Service Guidelines.
Manages and drives exceptional delivery execution through strong team performance.
Ensures the accuracy of customer orders delivered and customer deliveries are completed on time.
Ensures Drivers and Delivery Assistants are properly servicing retail accounts during account delivery; ensures retail account product is rotated, stocked and organized in accordance with current policy during the account delivery.
Performs in-market coaching and evaluation of Drivers and Delivery Assistants to ensure consistent, effective and efficient account delivery practices.
Engages team members to understand current team needs and any improvements needed. Continually seeks feedback and improvement suggestions from team members.
Builds an environment of teamwork, engagement and continual improvement mindset throughout the Hometown teams. Models the performance expectation of performing daily responsibilities in a friendly, professional manner.
Optimizes the daily delivery schedule using the routing software to make schedule adjustments and ensure efficient delivery execution as needed. Modifies routes and delivery procedures as needed to align with business needs.
Collaborates with Delivery Managers and Regional Delivery Manager to troubleshoot and model best practice delivery scenarios and solutions.
Ensures all delivery team members adhere to all safety guidelines and practices. Monitors and manages delivery operations and processes to ensure efficient operational practices.
Monitors necessary documentation and data submitted by delivery team as needed providing delivery information, damaged product, returns and I to assist with reconciliation.
Ensures all delivery team members adhere to all federal, state, T.A.B.C. and local regulation regarding sales and merchandising of malt beverages and beer.
Ensures all company equipment and vehicles are maintained in good condition and appearance with pre-trip/post-trip and vehicle inspections.
Monitors team results and adjusts strategies as needed for maximum performance. Reports on Delivery and team performance and policies as required.
Works 1-on-1 with team members to ensure all are trained and coached on current delivery and operations practices and monitors their in-market performance to provide continual feedback and development.
Provides continual training and certification on the proper use of all applicable delivery equipment. Develops and executes training and certification programs for all delivery equipment (i.e., jacks, dolly, etc.) and DOT regulations. Conducts New Hire training and certification on a regular schedule.
Ensures all team members are trained and any required certifications are maintained/updated. Observes and coaches’ delivery team regularly in order to learn and teach best practices and effective delivery procedures.
Identifies and coaches delivery best practices to achieve performance goals and customer service standards. Drives team accountability, communication and excellent customer service.
Provides in-market training and certification on a regular basis to ensure all team members are properly trained on best practices, new procedures and processes. Continually provides feedback to team members on performance. Performs team member evaluation to provide individual development as needed.