District Coordinator

MarineMax•Miami, FL

55d

About The Position

OVERVIEW: The District Coordinator is responsible for assisting the District President and the Operations team in rolling out new field enhancements, helping to develop SOPs for store and service processes, assisting customers to resolve problems, and assisting in training initiatives. The District Coordinator is responsible for providing support to the General Manager, Service Team, and Customers. This includes working with the customers (internal or external) to gather necessary information to provide support or direction and ensure completion of all work on boats, and following through to make sure the work is completed correctly the first time in a timely manner.

Responsibilities

Assist District President in day-to-day operations.
Strive to ensure continuous financial growth of the department, develop and exceed budgets, manage expenses and departmental profitability.
Answer incoming calls in a professional manner, returning all customer calls prior to close of business each day.
Promote the sale of additional labor services, parts and accessories in a professional manner for each customer.
Schedule, coordinate and follow-up on sublet contractors.
Inspect quality of work performed as required, prior to delivery to the customer.
Promote and fully participate in the MarineMax Safety Program, maintaining a safe workplace free of hazards for all team members.
Understand and keep abreast of the federal, state, and local regulations that affect operations and comply with these regulations as well as hazardous waste disposal and OSHA regulations.
Provide prompt, detailed and timely flow of all paperwork.
Other Duties as assigned.