District Asset Protection Mgr

Lowe's • Burbank, CA

431d • $114,600 - $191,000

About The Position

The District Asset Protection Manager at Lowe's is responsible for overseeing asset protection strategies across multiple store locations. This role involves collaborating with district and store leadership to enhance customer experience while managing expenses and maximizing profit margins. The manager will train store operations managers, lead investigations, and develop tactical plans to address theft and safety concerns, ensuring compliance with company policies and procedures.

Requirements

• Bachelor's Degree
• 3-5 years' experience in retail or professional environment in Loss Prevention
• 5 years of multi-store big-box retail experience
• Demonstrated experience analyzing and using varied sources of data to understand complex problems
• Experience working closely with cross-functional teams.

Nice To Haves

• 10 years of multi-store retail experience
• Experience in an omni-channel retail environment
• Demonstrated experience analyzing business documents (P&L, exception reports, etc.)
• Experience conducting quality reviews/audits
• Experience using physical security systems (CCTV, EAS, etc.)
• LPC/LPQ qualification
• Certified Training Program (Wicklander-Zulawski or Reed training)

Responsibilities

• Partner with District Manager and store leadership to drive execution of store operating systems, policies, procedures, and processes.
• Create strategies and action plans to improve customer experience while controlling expenses and maximizing margins.
• Teach and train store operations managers on all aspects of their role.
• Build relationships and collaborate with key internal and external stakeholders, including Regional, District, Store leadership teams, and city officials.
• Manage, hire, and develop a diverse team of asset protection professionals across multiple stores.
• Conduct investigations, interviews, and manage post-prosecution processes.
• Represent Lowe's in court and handle depositions and hearings professionally.
• Identify and address internal or external theft and Organized Retail Crime concerns.
• Lead teams during emergency response situations and crisis management.
• Develop tactical plans aligned with asset protection, safety, and business strategies.
• Forecast and manage financial accounts for controllable expenses like shrink and payroll.
• Evaluate store operations for compliance with company policies and procedures.
• Perform store visits and reviews to improve performance and efficiencies.
• Drive operational programs and system enhancements.
• Provide training and accountability during deployments of new programs and technologies.
• Mentor team members and store leaders to encourage growth and responsibility.
• Train store personnel on reporting procedures and evaluate compliance with safety and security documentation requirements.
• Analyze safety reporting to identify trends and implement corrective plans.
• Analyze data to identify shrink-related issues and work with management to address them.
• Review and validate operational processes impacting stock accuracy and customer experience.
• Coach associates on processes and tools that impact customer experience.
• Deliver reporting and trend analysis to support financial performance improvement plans.
• Identify areas for improvement and ensure accountability for execution.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k plan
• Paid holidays
• Paid time off
• Employee discount programs
• Tuition reimbursement
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees