District Asset Protection Mgr

Lowe's • New Hartford, NY

104d • $98,200 - $164,000

About The Position

The position involves partnering with the District Manager and store leadership to drive the execution of store operating systems, policies, procedures, and processes. The role requires working directly with district and store leaders to create strategies and action plans that improve customer experience while controlling expenses and maximizing margins. Responsibilities include teaching and training store operations managers, building relationships with key stakeholders, managing a diverse team of asset protection professionals, and leading investigations related to theft and organized retail crime. The position also involves managing financial accounts, evaluating store operations, and providing mentorship to team members.

Requirements

• Bachelor's Degree.
• 3-5 years' experience in retail or professional environment in Loss Prevention.
• 5 years of multi-store big-box retail experience.
• Demonstrated experience analyzing and using varied sources of data to understand complex problems.
• Experience working closely with cross-functional teams.

Nice To Haves

• 10 years of multi-store retail experience.
• Experience working in an omni-channel retail environment.
• Demonstrated experience analyzing business documents (P&L, exception reports, etc.).
• Experience conducting quality reviews/audits.
• Experience in using physical security systems (CCTV, EAS, etc.).
• LPC/LPQ qualification.
• Certified Training Program (Wicklander-Zulawski or Reed training).

Responsibilities

• Partner with District Manager and store leadership to drive execution of store operating systems, policies, procedures, and processes.
• Create strategies and action plans to improve customer experience while controlling expenses and maximizing margins.
• Teach and train store operations managers on all aspects of their role.
• Build relationships and collaborate with key internal and external stakeholders.
• Manage, hire, and develop a diverse team of asset protection professionals.
• Train, assist, and manage investigations, conducting interviews and post prosecution.
• Identify and provide action steps to address theft and organized retail crime concerns.
• Lead teams during emergency response situations and crisis management.
• Drive development of tactical plans aligned with asset protection and safety strategies.
• Manage multiple financial accounts for key controllable expenses.
• Evaluate store operations for compliance with company policies and procedures.
• Perform store visits and reviews to improve performance and efficiencies.
• Drive operational programs and system enhancements.
• Provide feedback and mentorship to team members and store leaders.
• Train store personnel on reporting procedures and evaluate compliance.
• Analyze safety reporting to identify trends and implement plans.
• Analyze data to identify shrink-related issues and work with teams to address them.
• Review and validate critical operational processes impacting stock and accuracy.
• Coach and develop associates around processes impacting customer experience.
• Deliver consistent reporting and support stores in financial performance improvement.
• Identify areas for improvement and ensure accountability for execution.

Benefits

• Exceptional benefits and opportunities to grow skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: Bachelor's degree