District Administrative Director

YMCA of Greater Louisville•Louisville, KY

1d•$47,000 - $47,000

About The Position

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening the community through youth development, healthy living, and social responsibility. The YMCA of Greater Louisville is seeking a highly motivated and detail-oriented District Administrative Director to oversee and enhance administrative support across multiple YMCA branch locations. This leadership role, under the guidance and supervisor of the Executive Director/CAO, is responsible for supervising 5 District Administrative Assistants, while also providing direct administrative support to branches. The District Administrative Director will work collaboratively with various teams to ensure efficiency in Business Office Operations, Human Resources, Board and Financial Development, contributing to a seamless and effective experience for YMCA members, staff, volunteers and donors. This is an excellent opportunity for an experienced administrative leader who thrives in a fast-paced environment and is passionate about making a positive impact in the community.

Requirements

Bachelor's degree in Business, Management, Public Administration, Nonprofit Management, or related field preferred. Relevant experience may substitute for education.
Proven ability to lead and develop teams, prioritize tasks, multi-task, and meet deadlines in a fast-paced environment.
Quick to learn new systems and softwares; proficient in Microsoft Office (Excel, Word, Outlook).
Strong interpersonal skills to collaborate effectively with staff, volunteers, and external partners while maintaining discretion and handling sensitive information.
Ability to make decisions, solve problems, and ensure accuracy and process improvement.
Ability to work 40+ hours per week, including occasional weekends and holidays, with some local travel.
Must obtain YMCA-related training (CPR/First Aid) within 90 days of hire.

Nice To Haves

Nonprofit or YMCA operations experience is a plus.

Responsibilities

Lead and Support District Admin Team: Mentor and guide a team of 5 District Administrative Assistants, promoting a culture of teamwork, professionalism, and accountability.
Liaison Between Branches and Association Services: Act as a key point of contact for district administrative staff, working closely with Branch Executive Directors and Program Directors to ensure branch needs are met in alignment with Association Services' policies and procedures.
Support Branch Executive Leadership: Assist with board development, volunteer management, and fundraising initiatives, ensuring consistent implementation across branches.
Support New Employee Experience: Working collaboratively with HR, play a key role in ensuring smooth onboarding by helping coordinate paperwork and training for new hires, while supporting District Admins in executing the process efficiently.
Support Member Retention Initiatives: Assist the Business Operations Team and CAO with managing past-due balances, conducting membership audits, and supporting other retention efforts to help maintain consistent member satisfaction and retention across branches.
Coordinate Expense Processing: Ensure accurate and timely processing of branch invoices, in collaboration with the Finance team.
Oversee Office Supply Purchasing: Ensure consistent and cost-effective management of office supply purchases across branches.
Monitor Administrative Metrics: Ensure accurate reporting of key metrics (e.g., bank deposits, incident reports, overtime) across branches, providing support for improvement where needed.
Support Branch Marketing Initiatives: Assist in creating promotional materials (e.g., signage, flyers) and support branch communications to enhance visibility and engagement within the community.
Assist with Special Projects: Provide support for operational projects, ensuring they are completed efficiently and on time.
Promote Positive Relationships: Help foster a welcoming and supportive environment by maintaining positive relationships with members, staff, and volunteers.
Support efforts to showcase the Y's impact through storytelling and member testimonials that emotionally connect with staff and members.
Help foster an inclusive, caring environment that promotes diversity, equity, and inclusion, ensuring all members, staff, volunteers and donors feel valued.
Promote Innovation and Problem-Solving: Encourage innovative solutions and address challenges proactively to ensure consistent satisfaction across branches.