Distribution Warehouse Manager

Servco•Honolulu, HI

About The Position

The Distribution Warehouse Manager at the Servco Parts Center is part of the warehouse management team overseeing various functions including delivery, receiving, storage and shipping of automotive parts and accessories; safety and security of merchandise, warehouse facility, and equipment; management of personnel; and compliance with company and government regulations. This position will also contribute to Kaizen projects to improve efficiency and effectiveness of warehouse operations. Learn more about working at Servco Parts Center at https://youtu.be/YBDLVmaL98Y

Requirements

High school graduate or equivalent
Minimum two to three years of warehouse supervisory experience
Strong verbal and written communication skills
Proficient with Microsoft Word and Excel
Warehouse Management System (WMS) knowledge and Oracle or Logfire preferred
Able to operate forklift, picker and other material handling equipment
Must possess strong leadership skills and be a team-builder and team player
Organized, detail oriented, strategic thinker with good follow-through
Must be proactive, flexible and adaptable to changing situations
Valid driver’s license
Forklift, Picker, and Hazmat certification preferred

Nice To Haves

Auto parts warehouse experience preferred
Warehouse Management System (WMS) knowledge and Oracle or Logfire preferred
Forklift, Picker, and Hazmat certification preferred

Responsibilities

Oversees delivery functions including dispatching pick tickets and drivers, handling customer concerns including road and weather conditions and driver complaints, vehicle and equipment maintenance
Oversees shipping functions including ensuring pick tickets are invoiced and checked timely and accurately to ensure drivers depart on time as scheduled, and documentation is good and logged and filed
Oversees receiving functions to ensure the correct part and quantity was received and in saleable condition, ensure parts are correctly scanned and stored in proper bin location, and document damaged parts so claims can be filed on a timely basis
Oversees all special projects (such as bin maintenance, cycle counting, resourcing and scrappage), returns, critical parts receiving, Neighbor Island Shipping, claims and core management to assure that all are completed timely and accurately
Receives and resolve customer concerns
Adheres to all warehouse safety standards and initiatives and complies with all government and company compliance measures and promptly reports safety issues and anticipates and reports potential safety issues to Parts Distribution Manager
Supports other SAPC departments in tracking down missing invoices, assists sales team with last minute add-ons to delivery
Looks for new ways to improve efficiency and productivity in all warehouse departments from initiating to planning and final implementation
Assures appropriate personnel headcount in all warehouse positions
Maintains performance of all warehouses and delivery personnel by appropriate selection, on-boarding and orientation, training and developing personal growth, including counseling and periodic performance reviews