Distribution Support Representative

Southern CompanySavannah, GA
9dOnsite

About The Position

The position provides administrative support to the Savannah Distribution Area.

Requirements

  • High School diploma or equivalent required
  • At least 2 years of administrative/secretarial experience supporting multiple managers and staff in a business setting preferred.
  • Prior data entry and reporting experience.
  • Candidate must successfully qualify on the EEI SASS test.
  • Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Effective communication skills
  • Excellent customer service skills
  • Organizational skills-maintaining calendars, scheduling/coordinating meetings
  • Ability to prioritize tasks
  • Ability to solve problems in a timely manner
  • Team player by assisting in other areas when necessary
  • Ability to adapt to a changing environment
  • Flexible, multitask oriented, ability to meet deadlines, work with minimum supervision
  • Knowledge of Company operations, policies and procedures

Nice To Haves

  • College coursework and/or degree are a plus.
  • Certification as an administrative professional is a plus
  • Previous experience using an online time recording system/software preferred.
  • Expense reporting knowledge a plus.
  • Experience working with a diverse group with multiple needs preferred.
  • Suitable years of experience working within dispatching and systems support is a plus.
  • Knowledge of Oracle HCM, ARCOS, MAXIMO, JETS, CAMP, GRITS desired
  • Experience with CSS preferred.
  • NJUNS
  • GA 811 Locate tracking

Responsibilities

  • Answer phone calls in a professional and responsive manner, accurately assessing the relative urgency and priority of each call and follow through to ensure the customer is appropriately handled
  • Support SERP activities by assisting with manpower tracking, logistics, and other duties as assigned with potential for overnight travel
  • Serves as the timekeeping administrator.
  • Coordinate meetings by scheduling conference rooms, handling catering requests, reserving audiovisual equipment, etc.
  • Help sort and distribute incoming mail.
  • Maintain a high level of customer service by coordinating internal and external customer requests
  • Handle Oracle for the group (expense statements, mileage, procurement card charges)
  • Ordering office supplies
  • Maintaining confidential information including archiving of business records
  • Updating on call information in ARCOS
  • Support Region SERP activities by assisting the Storm Center with the creation of Storm Teams in Manpower Tracking and other support duties
  • Candidate must be available to work overtime during storm duty - this could include evenings, weekends and/or holidays.

Benefits

  • Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being.
  • This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s).
  • A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf
  • Additional and specific details about total compensation and benefits will also be provided during the hiring process.
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