Distribution Supervisor

Service Wire•Culloden, WV

6d•Onsite

About The Position

The Distribution Supervisor is responsible for leading the day-to-day operations of the distribution center, ensuring efficient and accurate order fulfillment, and maintaining a safe and organized work environment. This role oversees and collaboratively works with the team of order processors, other departments and leadership to coordinate activities to meet productivity, quality, and customer service goals.

Requirements

High School Diploma/GED or five years related industrial experience or equivalent training required
Demonstrated effective management and supervisor skills
Effective communication skills, both oral and written
Experience with QAD ERP or similar enterprise resource planning systems required
Ability to apply technical knowledge or experience to define problems, generate alternatives, and execute solutions
Strong basic math and measuring skills
Ability to read, comprehend, and respond to general instructions, direction, and correspondence, both oral and written
Ability to work cooperatively with members of various departments
Basic familiarity with Microsoft office programs and related products
Maintain accurate records and documentation for all distribution activities
Personal protective equipment is required
Continuous participation in company safety training
Company forklift operation and certification
In-person attendance is an essential function of the job

Nice To Haves

Knowledge of continuous improvement/lean principles preferred
Bilingual (Spanish/English) a plus

Responsibilities

Promote safe work practices and demonstrates a zero tolerance for non-compliance with safe work practices, policies and regulations
Ensure compliance with company policies, legal requirements, and customer expectations
Oversee equipment maintenance and ensure a clean, safe work environment
Serves as the primary point of contact for QAD ERP system functionality and utilization within the distribution team
Ensure accurate data entry accuracy and completeness and system updates for inventory, shipping, and receiving
Train and support team members on QAD system usage and best practices
Troubleshoot system issues and coordinate with IT or ERP support teams as needed
Monitor system performance and ensure compliance with established workflows
Supervise employees engaged in shipping, receiving, loading/unloading, and order processing
Assign tasks and monitor workflow to ensure timely and accurate fulfillment of customer orders
Meets or exceeds distribution targets and goals
Performs customary management and supervisory responsibilities, including setting, planning, direction, training, and evaluation
Maintain orderly storage, picking, and staging of products to meet productivity and quality standards
Successfully operates on plan and, when necessary, takes appropriate action to get back on plan in a safe and effective manner
Effectively communicates with cross-shifts and represents Service Wire standards, plans, and policies
Drive continuous improvement initiatives to reduce waste and increase efficiency
Coordinates activities of personnel with regard to processing orders and material production
Processes orders according to urgency while considering stock availability, order quantity, and material type
Analyze and communicate control of inventory levels and provide reports on slow-moving or surplus stock
Collaborate with other departments (sales, customer care, purchasing, freight) to optimize processes and resolve issues
Maintain accurate records and documentation for all distribution activities
Other duties as assigned