Distribution Supervisor (Monday-Friday 11am-7:30pm) JOB RESPONSIBILITIES The Supervisor oversees and delegates warehouse and distribution activities to meet established operational standards, while promoting and evaluating the development of department employees. Essential Responsibilities include the following. Other duties and special projects may be assigned. Supervise distribution operations for a given work shift and functional area(s), ensuring all work is performed in accordance with standard operating procedures to accomplish warehouse and organization mission Has a good understanding of KPI’s and is able to utilize the data and drive optimum performance. Focus on Operational Excellence Oversee the daily performance of approximately 30-40 hourly associates, ensuring that established goals are met for efficiency, accuracy, and service levels Foster a high level of engagement among the distribution team Review and analyze both individual and area performance data to provide training, coaching, development, and written performance feedback Conduct training of new hires and veteran associates when required Ensure a cross-trained workforce is available for redeployment to alternate areas based on fluctuating business demands Schedule and lead regular meetings such as the daily team huddles and monthly 1 to 1 meetings with direct reports Assist in recruitment, promotion, retention and termination activities Oversee daily activities of team leads and provide assistances when needed Leverage systems, available data, and visual inspection to manage workload throughout the day Keep equipment operating by enforcing operating instructions, troubleshooting breakdowns, requiring preventive maintenance, calling for repairs Work with interdepartmental teams to continuously improve and standardize the flow of value to the customer. Review and recommend department process improvements to ensure maximum level of performance Address customer queries promptly and ensure customer satisfaction Follow and uphold all OSHA guidelines, policies and safety regulations, inspecting the physical condition of the warehouse and equipment – reporting/documenting all incidents to management Coordinate and prioritize special requests, ensuring that customer needs are met daily Other duties and special projects may be assigned. Supervisory Responsibilities: Fulfillment Specialist and Lead, Distribution
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Job Type
Full-time
Career Level
Mid Level