Distribution Specialist - Gas

Northern Natural Gas•Fort Dodge, IA

14d

About The Position

The Distribution Specialist - Gas provides support to the gas operations organization in an effort to achieve departmental and corporate objectives. The position is responsible for general administrative and clerical support while also taking on a role in process development, compliance task management and general coordination with various departments. The Distribution Specialist - Gas functions as a trainer for administrative personnel and as a task owner for claims, mapping corrections and other key operations support functions.

Requirements

Associate's degree in business or related field. (Typically three years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate's degree.)
Two or more years of related work experience.
Effective communication skills including listening, oral and writing skills to process information timely and accurately.
Demonstrated proficiency in personal computer skills; experience using Microsoft Office software products.
Proficiency in keying and software program features based on required assessments.
Effective interpersonal skills, a customer-service focus and the ability to work as a member in a team-oriented environment.
Effective analytical and problem-solving skills.
Ability to prioritize and handle multiple tasks and projects concurrently.
Employees must be able to perform the essential functions of the position, with or without an accommodation.

Responsibilities

Process and maintain information using software specific to the function of the department or position, including completing all WMIS and CD Claims orders, CSS orders for gas service, and completion of as-builts, job documentation completions in P8 and property unit reconciliation for work requests.
Performs labor, material and vendor reclassifications for gas operations district.
Coordinate claims submittal process and monitor progress.
Support audit activities and tracking functions associated with these activities.
Generate reports on activities using multiple information technology resources including, work management information system, compliance database, oracle, Maximo, Gas Leak, MCIS and others as needed.
Provide assistance in the areas of gas operations, restoration activities and contractor management.
Work with management to identify sources of data and implement processes to support improved efficiency of work distribution and documentation.
Provide support to business unit administrative assistants, including goal result reports as needed.
Provide administrative support to departmental staff including responding to phone inquiries, handling correspondence, time entry, making payroll corrections; and updating call out data and calculation of departmental overtime lists.
Provide support on key company initiatives such as business transformation.
Responsibilities may include independently researching a wide variety of information requests for purchasing functions including originating contract purchasing agreements, checking procurement requirements; and paying on invoices for gas delivery.
Process and reconcile all invoices on a timely basis and support the generation and tracking of contract purchase agreements.
Coordinate and assist with various compliance tasks such as the sample failed meter project, equipment testing, odor region testing, leak rechecks, and others as needed.
Respond to inquiries and provide problem resolution based on established policies and procedures or past experiences.
Obtain city and county permits such as dig permits, obstruction permits and lane closures.
Perform additional responsibilities as requested or assigned.