Distribution Services Supervisor (Space Planning & Operations)

University of Pennsylvania

1d•$24 - $26•Onsite

About The Position

Under the Director for Distribution Services and in coordination and collaboration with other Distribution Supervisors, oversees the day-to-day operation of the Perelman School of Medicine Distribution Services functions, including Mail Center, Receiving, Infectious Waste Removal, Remote Location Support, and Alcohol Storeroom. Coordinates with Scheduling & Event Services and Media Technology staff units on event set-up and other event-related duties as required. In collaboration with DS Admin Coordinator, supervises staff usage of automated bar-code tracking system, provides input to management, often making recommendations, with regard to continued effectiveness of tracking system; maintains benchmarking and performance standards. Trains, coaches, counsels, monitors, and evaluates staff. Recommends and proposes policies and procedures for Distribution Services. Ensures workplace safety and compliance with all governing regulatory authorities. Serves as liaison between staff and customers as well as others in the department to assure members of the Perelman School of Medicine receive the highest quality service from Space Planning & Operations. Provides opportunity for training to staff. Maintains occupational currency through attendance of training and trade shows. May serve as Remote Campus backup to DS Admin Staff as liaison with Perelman School of Medicine Information Services LSP on all Distribution Services computing issues. This is a working Supervisor position. Must be able to lift up to 50lbs unassisted. Must be physically able to perform the duties and functions of this position. Performs other related duties as assigned. This position is considered “essential.”

Requirements

An Associate's Degree or two year college equivalent is required
2 years to 3 years of supervisory experience or equivalent combination of education and experience.
Experience supervising hourly staff.
Experience with electronic scanning tracking systems administration, operation, and reporting.
Experience with metric and variance reporting.
Excellent organizational abilities and oral and written communications skills.
Excellent telephone manner.
Ability to deal effectively with diverse constituencies.
Ability to work effectively under constantly changing deadlines and priorities.
Ability to work independently.
Excellent logistics, customer service, telephone, and coordination skills.
Advanced knowledge of PC using MS Office, Adobe Acrobat, Outlook Calendar, and Email.
Must be detail oriented, able to work independently, and exercise discretion in working with confidential and sensitive matters.
Ability to exercise judgment based on established policies and practices.
Working knowledge of office standards and procedures.
Ability to manage time well and meet regular deadlines.
Must not be bothered by unpleasant odors.
Must be able to lift up to 50lbs unassisted.
Must be physically able to perform the duties and functions of this position.

Responsibilities

Oversees the day-to-day operation of the Perelman School of Medicine Distribution Services functions, including Mail Center, Receiving, Infectious Waste Removal, Remote Location Support, and Alcohol Storeroom.
Coordinates with Scheduling & Event Services and Media Technology staff units on event set-up and other event-related duties as required.
Supervises staff usage of automated bar-code tracking system, provides input to management, often making recommendations, with regard to continued effectiveness of tracking system; maintains benchmarking and performance standards.
Trains, coaches, counsels, monitors, and evaluates staff.
Recommends and proposes policies and procedures for Distribution Services.
Ensures workplace safety and compliance with all governing regulatory authorities.
Serves as liaison between staff and customers as well as others in the department to assure members of the Perelman School of Medicine receive the highest quality service from Space Planning & Operations.
Provides opportunity for training to staff.
Maintains occupational currency through attendance of training and trade shows.
May serve as Remote Campus backup to DS Admin Staff as liaison with Perelman School of Medicine Information Services LSP on all Distribution Services computing issues.
Performs other related duties as assigned.

Benefits

Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Penn provides an array of resources to help you advance yourself personally and professionally.
As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.