Distribution Operations Supervisor (DOC)

UnitedHealth Group•La Crosse, WI

15h•Onsite

About The Position

Logistics Health Incorporated (LHI), part of the Optum family of business, is dedicated to simplifying the logistics of complex workforce health programs with cost-effective solutions and a seamless distribution process. With offices in La Crosse, Wis., a satellite office in Chicago, and remote employees throughout the country, LHI offers rewarding career opportunities. This role assists the DOC Manager with daily operations, planning, and implementation to ensure all production standards are met. The DOC Supervisor is responsible for the overall performance, productivity, and development of DOC staff.

Requirements

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
Must have a valid Drivers License
3+ years of experience in a warehouse environment
Knowledge of safety standards in a warehouse environment
Possess strong organizational skills and knowledge of inventory management and processes
Written and verbal communication skills and the ability to interact with all levels of the organization
Time management skills and the ability to prioritize daily work tasks and forecasted business objectives
Effectively lead a team of 12-15 to meet business objectives while promoting a positive work environment
Ability to analyze and resolve moderate to high level problems
Ability to work in a fast past environment and meet tight deadlines
Ability to adapt to changing business requirements
Ability to work on your feet all day and lift up to 35 pounds on regular basis
Ability to travel up to 10% of weekends in support of on-location events
Intermediate computer skills, including Microsoft Office programs
Provide on-call phone support at night and on weekends within a rotation schedule
Ability to work full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:30am - 3:30pm. It may be necessary, given the business need, to work occasional overtime

Nice To Haves

5+ years of experience in a warehouse environment
2+ years of supervisory or leadership role demonstrating the ability to lead and direct others to achieve or exceed individual and organizational goals and objective
Forklift certification
National Career Readiness Certification
Knowledge of cold chain management
Database experience

Responsibilities

Responsible for the oversight of all functional areas within the DOC. Areas may include: Shipping, Receiving, Inventory Management, Procurement, Kitting and Assembly, Scanning, Vaccines, Facilities, and Mail Services.
Assist with inventory management and procurement of supplies and equipment.
Supervise daily work activities of DOC staff. Allocate labor resources across all functional areas to ensure daily production requirements are met.
Establish, implement and monitor work performance metrics for all DOC staff.
Develop and maintain DMS documentation, not limited to SOPs and work instructions.
Responsible for training and development of DOC staff across all functional areas.
Assist with performance counseling and timesheet management of DOC staff.
Motivate and promote a positive work environment for DOC staff.