Distribution Lead

Whisker • Juneau, WI

81d

About The Position

At Whisker, we’re on a mission to make life with your pets endlessly better. As the makers of Litter-Robot, Feeder-Robot, and Litterbox.com, we’re leading the pack in pet tech and pet accessories—creating smarter, cleaner, and more thoughtful solutions for pet parents everywhere. We believe pet care should keep up with the way people actually live. Whether it’s automating litter box chores, unlocking more intelligent insights into your cat’s routine, or helping pets develop more routine eating habits, we’re here to revolutionize what is possible for your life with pets. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend. At Whisker, we know life with pets is already pretty great, but we’re here to make it even better.

Requirements

• Prior experience in a lead role
• Ability to stand and walk for extended periods
• Ability to lift to 60 lbs safely
• Ability to bend, climb ladders, push, pull, and reach as needed
• Comfortable working in various temperature conditions
• Ability to follow directions and operate hand and power tools
• Mechanical aptitude and good dexterity
• Positive attitude with a strong work ethic
• Organized, detail-oriented, and efficient in task completion
• Ability to remain professional in a high-interaction, fast-paced setting
• Strong initiative, self-motivation, and ability to motivate others
• Proven ability to build and maintain cooperative working relationships
• Able to work in a fast-paced assembly environment
• Willingness to learn different areas of the company
• Maintains confidentiality of proprietary information

Nice To Haves

• Experience in people leadership
• Shipping, receiving and warehouse background
• Experience in a manufacturing environment
• Familiarity with G-Mail, Google Sheets, Docs, and Calendar

Responsibilities

• Leads a team in the Shipping Department to fulfill customer orders accurately and efficiently
• Prepares, plans, and executes work schedules, task assignments, and rotations
• Trains new employees on departmental policies, procedures, and best practices
• Evaluates team performance and ensures associates are set up for success
• Monitors Domo and Whisker reports to track daily performance and productivity
• Reallocates resources across Shipping and Litter to meet operational needs
• Provides leadership with daily output and KPI performance reports
• Collaborates with other departments and leadership to meet company goals
• Communicates with outside vendors regarding shipment pickups
• Assists with inventory management, including stock requests, receiving, storing, rotating, and cycle counting
• Confirms the accuracy of outgoing shipments and ensures timely order completion
• Maintains an organized and compliant work environment through 5S activities
• Champions process improvements to enhance safety, quality, and efficiency
• Supports working lead responsibilities, including covering absences and loading trailers/vehicles
• Builds strong working relationships to promote positive morale and teamwork
• Ensures departmental operations align with company policies and expectations
• Must obtain and maintain certification for the operation of all power equipment at Whisker (e.g., forklift, pallet jack, and similar machinery)
• Helps plan, coordinate, and delegate work responsibilities to the production team
• Coordinates the flow of work within or between lines and departments to maximize production
• Communicates between departments to share pertinent information and optimize plant results
• Evaluates the availability and capability of workers, parts, materials, and equipment
• Trains employees on proper practices, processes, and cultural expectations to ensure effective results
• Helps coach and mentor team members
• Cross-trains within other departments to provide coverage or assistance
• Elevates concerns and issues to peers and management
• Fills in for the Supervisor as needed
• Performs additional responsibilities as required

Benefits

• Premium Medical/Dental/Vision insurance
• Paid parental leave
• Whisker Parents Program
• 1 day 'pawternity' leave for new pet adoption
• Pet Insurance Discount
• 401K match
• Flexible spending accounts
• Company-paid short-term disability and life insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 14 Paid Holidays
• Top of the line equipment
• Pet-friendly office
• Whisker products and swag
• Continuing education Support
• On-site gym with Peloton
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level