Distribution Delivery Coordinator

McCoy Corporation•Burnet, TX

1d•Onsite

About The Position

The Distribution Delivery Coordinator is responsible for assigning company truck drivers for the delivery of products. This role involves planning efficient delivery and pick-up routes based on factors like trip length, freight requirements, and capacity. The coordinator estimates delivery times, records departure and return information, and monitors equipment utilization and productivity. Key duties include issuing keys, record sheets, and bills of lading to drivers, investigating overdue vehicles, and interfacing with customers and employees to resolve issues with loads or merchandise. The coordinator also handles customer complaints, maintains records of mileage, fuel, repairs, and expenses, and assigns helpers to drivers when needed. Additionally, the role requires operating a cash register and a forklift when necessary. This position does not have supervisory responsibilities.

Requirements

Excellent communication skills.
Ability to plan delivery routes.
Ability to maintain basic logs and records.
Proficient with Microsoft Office Suite, MAC21 and other related software.
Ability to operate available equipment, such as cash registers, calculators, or scanners.
Ability to perform basic math calculations.
Must have a current driver ext{{
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title
Distribution Delivery Coordinator
about_the_position
The Distribution Delivery Coordinator is responsible for assigning company truck drivers for the delivery of products. This role involves planning efficient delivery and pick-up routes based on factors like trip length, freight requirements, and capacity. The coordinator estimates delivery times, records departure and return information, and monitors equipment utilization and productivity. Key duties include issuing keys, record sheets, and bills of lading to drivers, investigating overdue vehicles, and interfacing with customers and employees to resolve issues with loads or merchandise. The coordinator also handles customer complaints, maintains records of mileage, fuel, repairs, and expenses, and assigns helpers to drivers when needed. Additionally, the role requires operating a cash register and a forklift when necessary. This position does not have supervisory responsibilities.
responsibilities
Plans an efficient delivery and pick-up route by assigning trucks according to factors such as length and purpose of the trip, freight requirements and capacity, and preference of delivery method.
Estimates date and time of delivery to customer.
Records time of departure, destination, cargo and expected time of return.
Monitors equipment utilization and productivity.
Issues keys, record sheets, and bills of lading/invoice copies to drivers.
Investigates overdue vehicles and deliveries.
Interfaces with customers and other employees to expedite loads or locate missing, misrouted, delayed, or damaged merchandise.
Assists customers in resolving complaints, including escalating them to management when appropriate.
Maintains record of mileage, fuel used, repairs made, and other expenses.
Assigns helpers to drivers if needed.
Operates cash register, when necessary, accurately and efficiently to ensure customer satisfaction.
Operates a forklift when necessary.
Performs other related duties as assigned.

Responsibilities

Plans an efficient delivery and pick-up route by assigning trucks according to factors such as length and purpose of the trip, freight requirements and capacity, and preference of delivery method.
Estimates date and time of delivery to customer.
Records time of departure, destination, cargo and expected time of return.
Monitors equipment utilization and productivity.
Issues keys, record sheets, and bills of lading/invoice copies to drivers.
Investigates overdue vehicles and deliveries.
Interfaces with customers and other employees to expedite loads or locate missing, misrouted, delayed, or damaged merchandise.
Assists customers in resolving complaints, including escalating them to management when appropriate.
Maintains record of mileage, fuel used, repairs made, and other expenses.
Assigns helpers to drivers if needed.
Operates cash register, when necessary, accurately and efficiently to ensure customer satisfaction.
Operates a forklift when necessary.
Performs other related duties as assigned.